Page 206 Troubleshooting TipsOperating problemsTapping and keyboard problemsProblem SolutionMy communicator won’tturn on.Try each of these in turn:n Adjust the contrast settings.n Make sure the battery is fully charged.n Perform a soft reset. See page 202 for details.n If your communicator still does not operate, try a hardreset. See page 203 for details.My communicator keepsturning itself off.Your communicator is designed to turn itself off after a periodof inactivity. This period can be set at one, two, or threeminutes. Check the Auto-off setting. See page 173 for details.My communicator is notmaking any sounds.n Check the ringer switch setting on top of yourcommunicator. The setting turns off all sounds on yourcommunicator.n Check the System Sound setting. See page 173 fordetails.My communicator has frozen. This is most commonly attributed to conflicts with third-partysoftware. Try each of these in turn:n Perform a soft reset. See page 202 for details.n Delete any application you recently installed. See page 42for details.n Perform a warm reset. See page 203 for details.n Perform a hard reset. See page 203 for details.I don’t see anything on mycommunicator’s screen.n Adjust the contrast settings.n Charge the battery.n Perform a soft reset.Problem SolutionWhen I tap the buttons orscreen icons, it activates thewrong feature.Calibrate the screen. See page 172 for details.When I press Menu ,nothing happens.Not all applications or screens have menus. Try changing to adifferent application.
