Troubleshootingwww.gateway.com145NetworksYou cannot connect to your company networkHelp & SupportFor more information about networktroubleshooting, click Start, then clickHelp and Support. Type the phrasenetwork troubleshooting in theSearch box, then click the arrow.Every network is unique. Contact your company computer department ornetwork administrator for help. For more information about setting up anetwork in your home, see “Networking Your Computer” on page 87.PasswordsYour computer does not accept your password■ Make sure that CAPS LOCK is turned off, then retype the password.PowerYour computer will not turn on■ Make sure that your power cord is connected correctly to your computer.■ If your computer is plugged into a surge protector, make sure that thesurge protector is connected securely to an electrical outlet, turned on,and working correctly. To test the outlet, plug a working device, such asa lamp, into the outlet and turn it on.■ Make sure that the power cord is free from cuts or damage. Replace anydamaged cables.PrinterThe printer will not turn on■ Make sure that the printer is online. Many printers have an online/offlinebutton that you may need to press.■ Make sure that the power cable is plugged into an AC power source.The printer is on but will not print■ Check the cable between the printer and your computer. Make sure thatit is connected to the correct port.■ Make sure that the printer is online. Many printers have an online/offlinebutton that you may need to press so the printer can start printing. Pressthe button to put the printer online.■ Check the cable for bent or broken pins.■ If the printer you want to print to is not the default printer, make sure thatyou have selected it in the printer setup.To set a default printer:1 Click Start, then click Control Panel. The Control Panel windowopens. If your Control Panel is in Category View, click Printers andOther Hardware.
