Installing Memory and Hardware 41Troubleshooting the Battery InstallationIf you have problems after installing the new battery, try each of the itemslisted below, replacing the cover and restarting the computer after each try.• Turn off the system and ensure that all exterior cables are attachedto the correct connectors and secured.• Check to be sure that all power switches are on. If the system isplugged into a power strip or surge protector, be sure it is turned onalso.• Enter the BIOS Setup program and compare the settings on thescreen with your notes or the system hardware manuals. Correctany discrepancies.• Turn off the system, remove the cover, and verify that all cablesinside the case are attached securely. Also, make sure that thecolored cable edges are aligned correctly and that the connectorsdidn’t miss any pins. Disconnect and reconnect the cables, and thenreplace the cover carefully so as not to disturb any cables.• Turn off the system, remove the cover and, if you have the propertest equipment, verify that the new battery has power. (It ispossible, although highly unlikely, that your new battery isdefective.)If these procedures fail to correct the problem, contact Technical Support.When everything works properly, close the case as described in Chapter 1,reconnect the power cord, and turn on the system.