GE 27909 User Manual

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ServiceIf trouble is experienced with this equipment, for repair or warranty information,please contact customer service at 1-800-448-0329. If the equipment is causing harmto the telephone network, the telephone company may request that you disconnectthe equipment until the problem is resolved.This product may be serviced only by the manufacturer or its authorized serviceagents. Changes or modifications not expressly approved by Thomson Inc. could voidthe user’s authority to operate this product. For instructions on how to obtain service,refer to the warranty included in this guide or call customer service at 1-800-448-0329.Or refer inquiries to:Thomson Inc.Manager, Consumer RelationsP O Box 1976Indianapolis, IN 46206Attach your sales receipt to the booklet for future reference or jot down the date thisproduct was purchased or received as a gift. This information will be valuable if serviceshould be required during the warranty period.Purchase date ______________________________________________________Name of store ______________________________________________________Limited WarrantyWhat your warranty covers:• Defects in materials or workmanship.For how long after your purchase:• One year, from date of purchase.(The warranty period for rental units begins with the first rental or 45 days fromdate of shipment to the rental firm, whichever comes first.)What we will do:• Provide you with a new or, at our option, a refurbished unit. The exchange unit isunder warranty for the remainder of the original product’s warranty period.How you get service:• Properly pack your unit. Include any cables, etc., which were originally providedwith the product. We recommend using the original carton and packing materials.• ”Proof of purchase in the form of a bill of sale or receipted invoice which isevidence that the product is within the warranty period, must be presented toobtain warranty service.” For rental firms, proof of first rental is also required. Alsoprint your name and address and a description of the defect. Send via standardUPS or its equivalent to:Thomson Inc.11721 B Alameda Ave.Socorro, Texas 79927• Pay any charges billed to you by the Exchange Center for service not covered bythe warranty.• Insure your shipment for loss or damage. Thomson Inc. accepts no liability in caseof damage or loss.• A new or refurbished unit will be shipped to you freight prepaid.What your warranty does not cover:• Customer instruction. (Your Owner’s Manual provides information regardingoperating instructions and user controls. Any additional information, should beobtained from your dealer.)• Installation and setup service adjustments.• Batteries.• Damage from misuse or neglect.• Products which have been modified or incorporated into other products.• Products purchased or serviced outside the USA.• Acts of nature, such as but not limited to lightning damage.Product Registration:• Please complete and mail the Product Registration Card packed with your unit.It will make it easier to contact you should it ever be necessary. The return of thecard is not required for warranty coverage.Limitation of Warranty:• The warranty stated above is the only warranty applicable to this product.All other warranties, express or implied (including all implied warranties ofmerchantability or fitness for a particular purpose) are hereby disclaimed. Noverbal or written information given by Thomson Inc., its agents, or employeesshall create a guaranty or in any way increase the scope of this warranty.• Repair or replacement as provided under this warranty is the exclusiveremedy of the consumer. Thomson Inc. shall not be liable for incidental orconsequential damages resulting from the use of this product or arisingout of any breach of any express or implied warranty on this product. Thisdisclaimer of warranties and limited warranty are governed by the laws of thestate of Indiana. Except to the extent prohibited by applicable law, any impliedwarranty of merchantability or fitness for a particular purpose on this productis limited to the applicable warranty period set forth above.How state law relates to this warranty:• Some states do not allow the exclusion nor limitation of incidental orconsequential damages, or limitations on how long an implied warranty lasts sothe above limitations or exclusions may not apply to you.• This warranty gives you specific legal rights, and you also may have other rightsthat vary from state to state.If you purchased your product outside the USA:• This warranty does not apply. Contact your dealer for warranty information.Accessory InformAtIonDESCRIPTION MODEL NO.Handset Replacement Battery 5-2734AC Power adaptor 5-2757Handset 279118. Wait for the person at the receiving handset to press the talk/call back button.NOTE: If the receiving handset does not answer within twominutes, the intercom call is automatically canceled and theoriginating handset displays NO ANSWER.9. When finished, press the talk/call back on either handset to deactivate theintercom.Three-way ConferencingYou may have a 3-way conversation using the handset, the base and an openline.1. When the phone rings, press the talk/call back button on the handset andpress the Speaker button on the base.2. Conference shows on the handset display. And when the conference starts, allthe 3 parties will hear conference alert tone.3. When finished, press the talk/call back button (or put the handset back into thebase cradle) and press the Speaker button again to hang up.NOTE: If the phone system is expanded to more than onehandset, only 2 handsets and the base will be allowed in atelephone line conference. When the third handset trys to jointhe conference, Unavailable will be shown with error beeps.When a handset is in use (in talk mode), the other handset(s) willshow Line in use.cAller ID (cID)IMPORTANT: In order to use this unit’s Caller ID features, youmust subscribe to either the standard Name/Number Caller IDService or Call Waiting Caller ID Service. To know who is callingwhile you are on the phone, you must subscribe to Call WaitingCaller ID Service.This unit receives and displays information transmitted by your local phonecompany. This information can include the phone number, date, and time; or thename, phone number, date, and time. The incoming date/time information willoverride the telephone Date/Time setting.Call Waiting Caller IDProvided you subscribe to Call Waiting Caller ID service from your phonecompany; if you receive an incoming call and you are using the GE multi handsetsystem, a beep indicates the presence of a Call Waiting call on the line. The CallWaiting Caller ID information will be displayed and stored in the history of allhandsets in the system.• When you hear the call waiting beep in the handset receiver, press the flash/exit button to put the current call on hold and answer the incoming call. Pressflash/exit again to return to the original call.Receiving CID RecordsWhen you receive a call, the Caller ID information is transmitted between the firstand second ring. The Caller ID information appears on the display while the phonerings, giving you a chance to monitor the information and decide whether or notto answer the call.Storing CID Records (In CID Memory)If you are not at home or cannot answer, your telephone’s Caller ID memorystores the data for the 30 most recent calls (up to 20 digits and 15 characters foreach record) you received so you can see who called while you were unavailable.And the display shows New calls, as a reminder that there are unanswered calls.When the 31st call is received, the oldest Caller ID record (1st call) is automaticallydeleted.You may review the stored information at any time. Calls received since your lastreview show as NEW in the display. Calls that have not been previously reviewedbut were received from the same number more than once show as RPT in thedisplay.Reviewing CID RecordsAs calls are received and stored, the display is updated to let you know how manycalls have been received. To scroll CID records:1. Make sure the phone is OFF (not in talk mode).2. Press the cid/vol (4) button to review the oldest call and scroll toward themost recent calls.3. Press the cid/vol (3) button to review the newest call and scroll toward theolder calls.NOTE: When you reach the end of records, --End of list-- showsin the display.NOTE: If no calls have been received, Empty shows in the displayfor 2 seconds at the time the cid/vol (3or4) button is pressed.Dialing a CID Number1. Make sure the phone is OFF (not in TALK mode).2. Use the cid/vol (3or4) button to display the desired record.3. Press the talk/call back button. The number dials automatically.Formatting a CID Number Before DialingNOTE: Depending on (a) how the incoming caller’s phonenumber is formatted when it is received, and (b) whether ornot you previously pre-programmed your local area code intothe set up menu, you may need to adjust the format of theincoming caller’s stored phone number before making the call,press the format button to adjust the number, and try again.1. Make sure the phone is OFF (not in talk mode).2. Use the cid/vol (3or4) button to scroll to the desired CID record.3. Press the format button to scroll to the desired format.4. Press the talk/call back button. The formatted number dials automatically.Available formats include:Number of digits Explanation ExampleEleven digits long distance code “1 ” 1-317-888-8888+3-digit area code+7-digit telephone number.Ten digits 3-digit area code + 317-888-88887-digit telephone number.Seven digits 7-digit telephone number. 888-8888Storing CID Records into Phone BookYou may also store CID information in the Phone Book.NOTE: It is important that you format CID records correctlyBEFORE storing in Phone Book as you cannot reformat CIDrecords stored in Phone Book.1. Make sure the phone is OFF (not in talk mode).2. Use the cid/vol (3or4) button to scroll to the desired CID record.3. Press menu button.4. Use the cid/vol (3or4) button to scroll to Save number.5. Press menu button to enter edit mode. You may now change the name, ifdesired. Please refer to section “Handset Name” for name editing method.NOTE: If the CID record does not include a name. Enter nameshows in the display.6. Press the menu button to save.NOTE: If Memory full shows in the display and the unit emits 3beeps, you should delete one or more unnecessary records andrepeat above steps to continue the call record storage.NOTE: Press the flash/exit button to keep the previous setting(making no changes) and return to the standby mode.NOTE: If the selected CID record contains any information that isnon-numeric, the unit will not allow this record to transfer to theinternal user memory.Deleting a CID Record1. Make sure the phone is OFF (not in TALK mode).2. Use the cid/vol (3or4) button to display the CID record you want to delete.3. Press the menu button.4. Use the cid/vol (3or4) button to scroll to Delete?.5. Press the menu button. Confirm? shows in the display.6. Press the menu button again to confirm the deletion. Deleted shows in thedisplay.NOTE: Press the flash/exit button to return to the standby modewithout deleting any CID records.Deleting All CID Records1. Make sure the phone is OFF (not in TALK mode).2. Use the cid/vol (3or4) button to display any CID record.3. Press the menu button.4. Use the cid/vol (3or4) button to scroll to Delete all?.5. Press the menu button. Confirm? shows in the display.6. Press the menu button again to confirm the deletion. All deleted shows in thedisplay.NOTE: Press the flash/exit button to return to the standby modewithout deleting any CID records.IntroDuctIonCAUTION: When using telephone equipment, there are basicsafety instructions that should always be followed. Refer tothe IMPORTANT SAFETY INSTRUCTIONS provided with thisproduct and save them for future reference.IMPORTANT: Because cordless phones operate on electricity,you should have at least one phone in your home that isn’tcordless, in case the power in your home goes out.Before you BegInParts ChecklistMake sure your package includes the items shown here.equIpment ApprovAl InformAtIonYour telephone equipment is approved for connection to the Public SwitchedTelephone Network and is in compliance with parts 15 and 68, FCC Rules andRegulations and the Technical Requirements for Telephone Terminal Equipmentpublished by ACTA.1 Notification to the Local Telephone CompanyOn the bottom of this equipment is a label indicating, among other information, theUS number and Ringer Equivalence Number (REN) for the equipment. You must,upon request, provide this information to your telephone company.The REN is useful in determining the number of devices you may connect to yourtelephone line and still have all of these devices ring when your telephone numberis called. In most (but not all) areas, the sum of the RENs of all devices connectedto one line should not exceed 5. To be certain of the number of devices you mayconnect to your line as determined by the REN, you should contact your localtelephone company.A plug and jack used to connect this equipment to the premises wiring andtelephone network must comply with the applicable FCC Part 68 rules andrequirements adopted by the ACTA. A compliant telephone cord and modular plug isprovided with this product. It is designed to be connected to a compatible modularjack that is also compliant. See installation instructions for details.Notes• This equipment may not be used on coin service provided by the telephonecompany.• Party lines are subject to state tariffs, and therefore, you may not be able to useyour own telephone equipment if you are on a party line. Check with your localtelephone company.• Notice must be given to the telephone company upon permanent disconnectionof your telephone from your line.• If your home has specially wired alarm equipment connected to the telephoneline, ensure the installation of this product does not disable your alarm equipment.If you have questions about what will disable alarm equipment, consult yourtelephone company or a qualified installer.US Number is located on the cabinet bottom.REN Number is located on the cabinet bottom.2 Rights of the Telephone CompanyShould your equipment cause trouble on y our line which may harm the telephonenetwork, the telephone company shall, where practicable, notify you thattemporary discontinuance of service may be required. Where prior notice is notpracticable and the circumstances warrant such action, the telephone companymay temporarily discontinue service immediately. In case of such temporarydiscontinuance, the telephone company must: (1) promptly notify you of suchtemporary discontinuance; (2) afford you the opportunity to correct the situation;and (3) inform you of your right to bring a complaint to the Commission pursuant toprocedures set forth in Subpart E of Part 68, FCC Rules and Regulations.The telephone company may make changes in its communications facilities,equipment, operations or procedures where such action is required in theoperation of its business and not inconsistent with FCC Rules and Regulations. Ifthese changes are expected to affect the use or performance of your telephoneequipment, the telephone company must give you adequate notice, in writing, toallow you to maintain uninterrupted service.Interference InformAtIonThis device complies with Part 15 of the FCC Rules. Operation is subject to thefollowing two conditions: (1) This device may not cause harmful interference; and (2)This device must accept any interference received, including interference that maycause undesired operation.This equipment has been tested and found to comply with the limits for a Class Bdigital device, pursuant to Part 15 of the FCC Rules. These limits are designed toprovide reasonable protection against harmful interference in a residential installation.This equipment generates, uses, and can radiate radio frequency energy and, ifnot installed and used in accordance with the instructions, may cause harmfulinterference to radio communications. However, there is no guarantee thatinterference will not occur in a particular installation.Privacy of Communications may not be ensured when using this product.If this equipment does cause harmful interference to radio or television reception,which can be determined by turning the equipment off and on, the user is encouragedto try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna (that is, the antenna for radio ortelevision that is “receiving” the interference).• Reorient or relocate and increase the separation between the telecommunicationsequipment and receiving antenna.• Connect the telecommunications equipment into an outlet on a circuit differentfrom that to which the receiving antenna is connected.If these measures do not eliminate the interference, please consult your dealer or anexperienced radio/television technician for additional suggestions. Also, the FederalCommunications Commission has prepared a helpful booklet, “How To Identify andResolve Radio/TV Interference Problems.” This booklet is available from the U.S.Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies.Notice: The changes or modifications not expressly approved by the party responsiblefor compliance could void the user’s authority to operate the equipment.HeArIng AID compAtIBIlIty (HAc)This telephone system meets FCC standards for Hearing Aid Compatibility.lIcensIngLicensed under US Patent 6,427,009.fcc rf rADIAtIon exposure stAtementThis equipment complies with FCC RF radiation exposure limits set forth for anuncontrolled environment. This equipment should be installed and operated witha minimum distance of 20 centimeters between the radiator and your body. Thistransmitter must not be co-located or operated in conjunction with any other antennaor transmitter.”InformAtIon for Dect proDuctThis 27909 telephone is compliant with the DECT 6.0 standard whichoperates in the 1.92GHz to 1.93GHz frequency range.Thomson Inc.10330 North Meridian StreetIndianapolis, IN 46290-1024© 2007 Thomson Inc.Trademark(s) ® RegisteredMarca(s) Registrada(s)Model 2790900018927 (Rev. 0 Dom E)07-10Printed in ChinaModulartelephoneline jackWall plateAuto TalkThis option allows you to pick up the handset from base to answer an incomingcall without pressing the talk/call back button.From the Setup HS Menu:1. Press the cid/vol (3or4) button to scroll to the Auto Talk sub-menu.2. Press menu button to enter the menu. Use the cid/vol (3or4) button to scrollto your selection. The default setting is On.3. Press the menu button to save your selection.Handset NameFrom the Setup HS Menu:1. Press the cid/vol (3or4) button to scroll to the Handset name sub-menu.2. Press menu button to enter the menu. The default setting is Handset.3. Use the touch-tone pad to enter a name (up to 13 characters). More than oneletter is stored in each of the number keys. For example, to enter Bill Smith,press the 2 key twice for the letter B. Press the 4 key 3 times for the letter I.Press the 5 key 3 times for the letter L. Press the 5 key 3 times for the secondletter L, and press the 1 key to insert a space between the first and last name.Press the 7 key 4 times for the letter S; press the 6 key once for the letter M;press the 4 key 3 times for the letter I; press the 8 key for the letter T; press the4 key twice for the letter H.NOTE: If you make a mistake, press cid/vol (- or +) button tomove the cursor forward or backward, then use the mute/clearbutton to backspace and delete one character at a time.NOTE: * key is a function key to toggle between the upper caseand low case of characters during text edit.4. Press the menu button to save your name. You will hear a confirmation toneand the display shows Saved.Base Station Setup1. Make sure your phone is OFF (not in talk mode).2. Press the menu button to go to the main menu.3. Press cid/vol (3or4) button to scroll to Setup BS.4. Press menu button to confirm and you may program the following items: AreaCode, Dial mode and BS Backlight.Area CodeThe telephone uses the pre-programmed area code to determine the numberformat to display when a valid Caller ID record is received. The pre-programmedarea code is also used for the Dialback feature.From the Setup BS Menu:1. Press the cid/vol (3or4) button to scroll to the Area code sub-menu.2. Press menu button to enter the menu. Enter area code shows in the display.3. Use the touch-tone pad to enter your 3-digit area code.4. Press menu button to save the setting.Dial ModeFrom the Setup BS Menu:1. Press the cid/vol (3or4) button to scroll to the Dial mode sub-menu.2. Press menu button to enter the menu and use the cid/vol (3or4) button toselect Tone or Pulse.3. Press menu button to save your selection.BS BacklightFrom the Setup BS Menu:1. Press the cid/vol (3or4) button to scroll to the BS Backlight submenu.2. Press menu button to enter the menu and use the cid/vol (3or4) button toselect On or Off.3. Press menu button to save your selection.Date/TimeNOTE: Time set on handset will be transferred to the base unitautomatically.1. Make sure your phone is OFF (not in talk mode).2. Press the menu button to go to the main menu and use cid/vol (3or4) buttonto scroll to Date/Time.3. Press menu button to enter the menu. Year 2006 shows in the display.4. Use the touch-tone pad to enter the last two digits of the current year (range:00 to 99).5. Press menu button to save the year setting and proceed to date setting.6. Date 01/01 shows in the display. Use the touch-tone pad to enter two digits forcurrent month and day respectively.7. Press menu button to save the month/date setting and proceed to timesetting.8. Time 12:01p shows in the display. Use the touch-tone pad to enter four digitsfor current time and use cid/vol (3or4) button to toggle between “p” (pm) and“a” (am).9. Press menu button to save the setting. Saved shows in the display.NOTE: If you subscribe to Caller ID service, the current date/time is set automatically when you receive your first CID recordand will override manually set date/time.RegistrationNOTE: The following procedures can ONLY be done with 27909or 27911 Accessory Handsets.A cordless handset will not operate until it is registered to the base. During theregistration process, keep the handset near the base. Up to 4 cordless handsetscan be registered to one base.NOTE: If a handset is not registered; Not Register flashes on thedisplay and if the TALK button on the handset is pressed, it willdisplay Unavailable.1. Make sure your phone is OFF (not in talk mode).2. Press the menu button to go to the main menu and use cid/vol (3or4) buttonto scroll to Registration.3. Press menu button to confirm and you may program the following items:Register and Remove handset.RegisterFrom the Registration Menu:1. Press the cid/vol (3or4) button to scroll to the Register sub-menu.2. Press menu button to enter the menu.3. Press and hold the page button on base for 5 seconds.4. The charge/in use indicator will flash slowly for 2 minutes which shows thebase is in registration mode.5. If the registration is successful, the handset shows Successful and emits aconfirmation tone for 3 seconds.6. If the registration is failed (i.e. timeout), the handset shows “No base” and emitsan error tone.De-registerDeregistration cancels registration. During the deregistration process, keep thehandset near the base.WARNING: It is not recommended that a handset bederegistered unless absolutely necessary because once ahandset is deregistered, that handset’s telephone featurescannot be used until the handset is re-registered.From the Registration Menu:1. Press the cid/vol (3or4) button to scroll to the Remove handset sub-menu.2. Press menu button to enter the menu. Remove handset? shows on the display.3. Press menu button again to confirm de-registration.Answer Machine1. Make sure your phone is OFF (not in talk mode).2. Press the menu button to go to the main menu.3. Press cid/vol (3or4) button to scroll to Answer machine.4. Press menu button to confirm and you may program the following items:Answer on/off, Ring to answer, Voice language, and Security code.Answer on/offThis menu allows you to set the answering system on or off.From the Answer machine Menu:1. Press the cid/vol (3or4) button to scroll to the Answer on/off submenu.2. Press menu button to enter the menu and use the cid/vol (3or4) button toselect On or Off.3. Press menu button to save your selection.Ring to answerThis feature lets you select the number of times you want the phone to ring beforethe answering system answers a call.From the Answer machine Menu:1. Press the cid/vol (3or4) button to scroll to the Ring to answer submenu.2. Press menu button to enter the menu and use the cid/vol (3or4) button toscroll to your selection. The default setting is 5 Rings.3. Press menu button to save your selection.NOTE: If you select TOLL SAVER, the unit answers after the3rd ring if there are NEW messages in the answering system,OR the unit answers after the 6th ring if there are NO newmessages. Then, when you access the answering system fromanother remote location, you may hang up after 4 rings to savelong distance charges.Voice languageFrom the Answer machine Menu:1. Press the cid/vol (3or4) button to scroll to the Voice language submenu.2. Press menu button to enter the menu and use the cid/vol (3or4) button toselect the desired language.3. Press menu button to save your selection.Security codeYou can access the answering system from a tone dialing telephone in another(remote) location. The security code is required for remote access, and it preventsunauthorized access to your answering system.From the Answer machine Menu:1. Press the cid/vol (3or4) button to scroll to the Security code submenu.2. Press menu button to show the current security code on the display.3. Use the number keys to enter your new 3-digit security code. The defaultsetting is 1 2 3.4. Press menu button to save the setting.Model 27909 DECT6.0Cordless Handset withAnswering System &SpeakerphoneUser’s GuideSEE MARKING ON BOTTOM / BACK OF PRODUCTRISK OF ELECTRIC SHOCKDO NOT OPENWARNING: TOPREVENT FIRE ORELECTRICAL SHOCKHAZARD, DO NOTEXPOSE THISPRODUCT TO RAINOR MOISTURE.THE LIGHTNINGFLASH AND ARROWHEAD WITHIN THETRIANGLE IS AWARNING SIGNALERTING YOU OF“DANGEROUSVOLTAGE” INSIDETHE PRODUCT.CAUTION: TO REDUCE THERISK OF ELECTRIC SHOCK, DONOT REMOVE COVER (ORBACK). NO USERSERVICEABLE PARTS INSIDE.REFER SERVICING TOQUALIFIED SERVICEPERSONNEL.THE EXCLAMATIONPOINT WITHIN THETRIANGLE IS AWARNING SIGNALERTING YOU OFIMPORTANTINSTRUCTIONSACCOMPANYINGTHE PRODUCT.CAUTION:Base Station1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C),and place your cordless telephone on a level surface, such as a desktop ortabletop, or you may mount it on the wall.2. Plug one end of the telephone line cord into the TEL LINE jack on the bottom ofthe base and the other end into a modular jack.3. Plug the AC power adaptor into the electrical outlet and the DC connector intothe jack on the bottom of the base.4. You can stretch out the kick-stand on the bottom of the base for a betterviewing angle when placed on desk-top.5. Place the handset in the base cradle. The charge/in use indicator turns on,verifying the battery is charging.6. Allow the phone to charge for 14 hours prior to first use. If you don’t properlycharge the phone, battery performance is compromised.CAUTION: To reduce risk of personal injury, fire, or damageuse only the 5-2757 power adaptor listed in the user’s guide.This power adaptor is intended to be correctly orientated ina vertical or floor mount position.Wall Mounting1. Plug the AC power adaptor into the electrical outlet and the DC connector intothe jack on the back of the base.2. Plug one end of the straight telephone line cord into the jack on the bottom ofthe base.3. Close the kick-stands on the bottom of the base unit if you’ve opened thembefore.4. Feed the line cord through the groove and plug the end into the modulartelephone jack.5. Slip the mounting holes (on the bottom of the base) over the wall plate postsand firmly slide the unit down into place.AnswerIng system setupThis section shows you how to set up your answering system to receive incomingcalls. Before you begin the set up process, you must turn on the answeringsystem.• Press the ans on/off button to turn the answering system on and off. TheMessage Indicator lights when the answering system is on. The indicator blinkswhen you have new messages.NOTE: The answering system displays “- -” when it is off.Voice InstructionsIf you need additional assistance; while in standby mode, press the review buttonon the base and follow the voice instructions.Speaker VolumeUse the volume (5 or 6) buttons to adjust speaker volume on the base to acomfortable level. L1 is the minimum speaker volume and L8 is the maximum.Recording the Outgoing AnnouncementFor best results when recording, you should be about nine inches from themicrophone, and eliminate as much background noise as possible.1. Make sure the answering system is ON.2. Press and hold the announce button on the base until the speaker announces“RECORD ANNOUNCEMENT AFTER TONE".3. Begin speaking after you hear the beep.4. Release the announce button when you finish your announcement.NOTE: If you choose not to record an outgoing announcement,a default announcement plays instead. To return to the defaultannouncement after you have recorded your own outgoingannouncement, press the announce button and release itwhen you hear the beep. Or, press the delete button while theannouncement is reviewing.NOTE: The maximum duration allowed for outgoing message is2 minutes.progrAmmIng tHe telepHoneStandby ScreenThe handset displays the handset name, date, time, signal and battery status. Thebase displays the current date and time.NOTE: If the clock is not set, the date and time display will blink.The blinking will stop when user updates the date/time from theHandset menu, or the base receives a call with CID having dateand time stamp.Programming FunctionsThe system uses a menu structure to give you access to all of the built-in features.You may program the following items in main menu: Intercom, Setup HS, SetupBS, Date/Time, Registration and Answer machine.NOTE: If the handset is not registered, or is out of range, SetupBS and Date/Time are not programmable, and Unavailabledisplays as you try to enter these two menus.NOTE: During programming, you may press the mute/clearbutton at any time to exit the sub-menu and return to the mainmenu, or press flash/exit to exit programming and return tostandby screen.NOTE: If no key is pressed for 60 seconds, the handset willautomatically exit programming and return to standby screen.Handset Setup1. Make sure your phone is OFF (not in talk mode).2. Press the menu button to go to the main menu.3. Press cid/vol (3or4) button to scroll to Setup HS.4. Press menu button to confirm and you may program the following items: RingVolume, Tones, Auto Talk, Handset Name and Language.LanguageFrom the Setup HS Menu:1. Press the cid/vol (3or4) button to scroll to the Language sub-menu.2. Press menu button to enter the menu.3. Use the cid/vol (3or4) button to select English, Français or Espanol. Thedefault setting is English.4. Press the menu button to save your selection.Ring VolumeThere are 4 volume levels for your selection. They are Volume 1 to 3 and Ringer offrespectively.From the Setup HS Menu:1. Press the cid/vol (3or4) button to scroll to the Ring Volume sub-menu.2. Press menu button to enter the menu. Use the cid/vol (3or4) button to scrollto your selection. The default setting is VOL 3.3. Press the menu button to save your selection and the new volume settingshows in the display.NOTE: Ringer can be disabled by pressing the mute/clear/ringeron/off button in standby mode, please refer to “Ringer On/Off”.TonesFrom the Setup HS Menu:1. Press the cid/vol (- or +) button to scroll to the Tones sub-menu.2. Press menu button to confirm and you may program the following items: LowBattery, No Coverage and Key Tone.3. Use the cid/vol (3or4) button to scroll to the item you want to program andpress menu button to enter.Low Battery - You may set the warning beep to “On” when your handsetbattery is low, so as to alert you to charge the battery. Press the cid/vol(3or4) button to scroll to On or Off, then press menu button to save thesetting. The default setting is On.No Coverage - You may set the warning beep to “On” or “Off” when thehandset is out of range. Press the cid/vol (3or4) button to scroll to On or Off,then press menu button to save the setting. The default setting is On.NOTE: When the handset is in the idle (off) mode and is outof range from the base unit the display shows Searching. Ifthe talk/call back button is pressed, the display briefly showsUnavailable then returns to Searching.Key Tone - You may set the key tone to “On” or “Off” when you press buttons.Press the cid/vol (3or4) button to scroll to On or Off, then press menu buttonto save the setting. The default setting is On.Telephone OperationCharge/In Use Indicator on BaseThe charge/in use indicator on the base will flash to alert you to an incoming call,during paging, or registration. The indicator will remain lit when a handset is in thebase charging or when the line is in use.Making a Call1. Press the talk/call back button. Dial the desired number.- OR -Dial the number first, then press the talk/call back button.2. When finished, press the talk/call back button or put the handset back into thebase cradle to hang up.NOTE: If you want to delete the pre-dial number you entered,press the mute/clear button until all of the digits are erased.Answering Calls1. When the phone rings, press the talk/call back button.- OR -Press the speaker button on the base.2. When finished, press the talk/call back button on handset or the speakerbutton on base, or put the handset back into the base cradle to hang up.NOTE: If you have turned the Auto Talk function on, you canpick up the handset from the base to answer the incoming calldirectly, without pressing any buttons.NOTE: Adjust the handset volume by pressing the cid/vol (3or4)button during a call.NOTE: If you press the speaker button to answer a call while thehandset is not in the base cradle, the call will not be ended evenwhen you place the handset back into the base cradle duringthe conversation.Inserting a Pause in the Dialing SequencePress the #pause button twice to insert a delay in dialing sequence when a pauseis needed to wait for a dial tone (for example, after you dial 9 for an outside line, orto wait for a computer access tone.) Pause shows in the display as a P, and eachpause counts as one digit in the dialing sequence.RedialTo quickly redial a number you dialed:1. Make sure the phone is OFF (not in talk mode).2. Press the talk/call back button.3. Press the redial button first, then use the cid/vol (3or4) button to select thedesired redial number.NOTE: You may choose from 10 last dialed numbers.4. Press the menu button. The number dials automatically.-OR-1. Make sure the phone is OFF (not in talk mode).2. Press the redial button. Then use the cid/vol (3or4) button to select thedesired redial number.NOTE: You may choose from 10 last dialed numbers.3. Press the talk/call back button. The number dials automatically.Editing a Redial Record Before Dialing1. Make sure the phone is OFF (not in talk mode).2. Press the redial button first, then use the cid/vol (3or4) button to select thedesired redial number.3. Press the menu button.4. Press cid/vol (- or +) button to scroll to Select.5. Press the menu button to enter edit mode.6. Press cid/vol (3or4) button to move the cursor forward or backward. Use thetouch-tone pad to add digits or press the mute/clear button to backspace anddelete one digit at a time.7. After editing, press talk/call back to dial the modified redial number.Storing a Redial Record in Phone Book1. Make sure the phone is OFF (not in talk mode).2. Press the redial button first, then use the cid/vol (3or4) button to scroll to thedesired redial number.3. Press the menu button.4. Press cid/vol (3or4) button to scroll to Save number.5. Press the menu button to enter edit mode.6. Enter name shows in the display. Input a name. Please refer to section“Handset Name” for name editing method.NOTE: A name must be input otherwise the record cannot bestored.7. Press the menu button to save. Saved shows in the display. Repeat steps 2through 7 to save other records.Deleting a Redial Record1. Make sure the phone is OFF (not in talk mode).2. Press the redial button first, then use the cid/vol (3or4) button to select thedesired redial number.3. Press the menu button.4. Use the cid/vol (3or4) button to scroll to Delete?.5. Press the menu button to delete the record showing in the display. Confirm?shows in the display.6. Press the menu button again to confirm the deletion. Deleted shows in thedisplay.NOTE: Press the flash/exit button to return to the standby modewithout deleting any redial records.Deleting All Redial Records1. Make sure the phone is OFF (not in talk mode).2. Use the cid/vol (3or4) button to display any redial record.3. Press the menu button.4. Use the cid/vol (3or4) button to scroll to Delete all?.5. Press the menu button. Confirm? shows in the display.6. Press the menu button again to confirm the deletion. All deleted shows in thedisplay.NOTE: Press the flash/exit button to return to the standby modewithout deleting any redial records.Call TimerAfter you press the talk/call back button on the handset, the built-in call timer shows onthe display and counts the length of time of the call in minutes and seconds.Auto StandbyIf you place the handset in the cradle while the handset is off the hook (during acall), the call is automatically disconnected.Ringer On/Off1. Make sure the phone is OFF (not in talk mode).2. Press the mute/clear/ringer on/off button to switch the ringer on or off.NOTE: If you turn the ringer OFF, RINGER OFF shows in thedisplay.FlashIf you subscribe to the combined Call Waiting Caller ID service from your localtelephone company, you will receive Caller ID information (if available) on CallWaiting calls. During a phone call, you will hear a beep to indicate another callis waiting on the line and Caller ID information for the waiting call shows on thehandset display.• To connect to the waiting call, press the flash/exit button on the handset, andyour original call is put on hold.• To switch between the two calls, press the flash/exit button.TIP: Do not press the talk/call back button on the handset toactivate a custom calling service, such as call waiting, or callwill disconnect.MuteTo have a private, off-line conversation, use the MUTE feature. The party on thetelephone line cannot hear you, but you can hear them.1. Press the mute/clear button. The handset display shows MUTE.2. Press the mute/clear button to cancel and return to your phone conversation.PageThe page feature helps you locate a misplaced handset.1. Press the page button on the base. The charge/in use indicator on the baseflashes; the handset beeps and Page from base shows in the handset display.2. To cancel the page, press the page button on the base, or press any key on thehandset. Otherwise the paging will last for 2 minutes.Receiver Volume ControlWhen the handset is ON (in talk mode) you may adjust the receiver volume bypressing the cid/vol (3or4) button. There are five volume levels to choose from.VOL 1 is minimum and VOL 5 is maximum.Intercom OperationThe intercom feature allows you to have a conversation with another registeredhandset without tying up the telephone line, allowing you to still receive incomingcalls.NOTE: The function is applicable only with additional handsets.NOTE: The following procedures can ONLY be done with Model279XX handset.Handset to Handset Intercom Call1. Make sure the originating phone is OFF (not in talk mode).2. Press the menu button and use the cid/vol (3or4) button to scroll toIntercom.3. Press the menu button to enter the menu. INT - Number? shows on thedisplay.4. Use the touch-tone pad to input the number of the handset you want to page.(For example: press 1 to page handset 1.)5. The receiving handset is paged and emits a tone.NOTE: To cancel the page, press the talk/call back button on theoriginating handset.pHone BookEach handset can store up to fifty 24-digit numbers with up to 15-characternames in memory for quick dialing. The records are stored by alphabeticascending order.Adding Phone Book Entries1. Make sure the phone is OFF (not in talk mode).2. Press the ph. book button.3. Press the menu button and use the cid/vol (3or4) button to scroll Add new.4. Press the menu button. Enter number shows in the display.5. Use the touch-tone pad to input a telephone number.TIP: Press the #pause button twice to insert a pause in anumber if necessary.6. Press the menu button. Enter name shows in the display. Please refer tosection “Handset Name” for name editing method.7. Press the menu button to save.NOTE: If Memory full shows in the display, you should deleteone or more unnecessary records and repeat above steps tocontinue the call record storage.Reviewing Phone Book Records1. Make sure the phone is OFF (not in talk mode).2. Press the ph. book button.3. Press the cid/vol (3or4) button to scroll through the records,-ORPress the number keys to go to the name of the records started with thecorresponding character.TIP: Press the *tone button to show the person’s telephonenumber whose name is current shown in the display.Editing a Phone Book Record1. When reviewing the phone book records, use the cid/vol (3or4) button or thenumber keys to scroll to the desired record.2. Press menu button and use the cid/vol (3or4) button to scroll to Edit.3. Press menu button to enter edit mode. You may now change the number, ifdesired.4. Press menu button to proceed to name change. You may now change thename, if desired. Please refer to section “Handset Name” for name editingmethod.5. Press menu button to save.NOTE: Press the flash/exit button to keep the previous setting(making no changes) and return to the standby mode.Deleting a Phone Book Record1. When reviewing the phone book records list, use the cid/vol (3or4) button orthe number keys to scroll to the desired record.2. Press menu button and use the cid/vol (3or4) button to scroll to Delete?.3. Press menu button. Confirm? shows in the display.4. Press menu button to confirm. Deleted shows in the display.NOTE: If you don’t want to delete the record when the displayshows DELETE?, simply press the flash/exit button, or wait forone minute to exit to the standby mode automatically.Dialing a Phone Book RecordDial a phone book record while in talk mode:1. Make sure the phone is ON (in talk mode) by pressing the talk/call back button.2. Press the ph. book button to access the phone book.3. Use the cid/vol (3or4) button or the number keys to scroll to the desiredrecord.4. Press the menu button to dial the number.- OR -Dial a phone book record while reviewing it:1. Make sure the phone is OFF (not in talk mode).2. Press the ph. book button to access the phone book.3. Use the cid/vol (3or4) button or the number keys to scroll to the desiredrecord.4. Press the talk/call back button. The number dials automatically.If you want to edit the number before dialing:1. Press the menu button when reviewing phone book records.2. Use the cid/vol (3or4) button to scroll to Select and press the menu buttonenter edit mode.3. When finished editing, press talk/call back to dial the number.Chain Dialing from Phone BookUse this feature to make calls which require a sequence of numbers, such as acalling card number used for a frequently called long distance number.You can store each part of the dialing sequence (such as Long Distance AccessNumber, Authorization Code, and a frequently called long distance number) in thephone book and simply repeat step 2 through 4 in “Dial a phone book record whilein talk mode” to dial them one by one.A nswerIng system operAtIonThis section discusses the buttons and features on the answering system.Message IndicatorThe message counter gives you a numeric display of how many messages youhave and some other information of the answering system.a) A number displayed without flashing -- No new messages. The number is thetotal number of old messages.b) A flashing number displayed -- There are new messages. The number is thetotal number of old and new messages.c) Two bars - - display steadily -- Answerer is off.d) F flashing on the display -- Memory is full.e) CL flashing on the display -- Clock is not set since power up or after powerfailure.f ) Six horizontal bars flashing on the display – MEMO is recording.g) AN flashing on the display – The system is answering an incoming call andrecording an incoming call.h) LA displays steadily -- The answering system is being accessed remotely.i) SP displays steadily -- Base speaker is turned on.NOTE: While the messages are playing, the message counterwill display the messages in the order they were received.NOTE: The maximum recording time for each message is 3minutes.Messages PlaybackThe message counter lets you know when you have message(s) or newmessage(s). To play the messages, press the play/stop button.While a message is playing, you may do the following:• Press the play/stop button to stop the message playback.• Press and release the review button to restart the current message.• Press and release the review button twice to go to the previous message.• Press and release the skip button to go to the next message.• Press the delete button to erase the current message.Erasing MessagesYou may erase messages in the following two ways:To erase a message while it is playing1. Press and release the play/stop button.2. Press the review and skip buttons to select and play the message you want toerase.3. Press the delete button, the current message is erased, and the next messageplays.To erase all previously played messages in a mailbox1. Make sure the phone is OFF (not in talk mode)2. Press and hold the delete button until “ALL OLD MESSAGES ERASED“ isannounced.Answering System Remote AccessYou can access your answering system from any touch-tone phone by enteringyour 3-digit security code during the playing of outgoing announcement or afteryou hear the outgoing announcement.1. Dial the telephone number to which the answering system is connected.2. Enter the security code during the outgoing announcement or after youhear the tone.3. Follow the voice menu to use the answering system ’s remote functions.The remote feature lets you perform the following functions:To Press this buttonReview message 1Play back messages 2Stop message playback 2Erase message 0 (during message playback)Skip message 3Turn off/on answerer 4Review voice menu options 7Memory FullWhen answering system memory is full, the system answers after 10 rings,announces “Memory full” and waits for you to enter 3-digit security code. If youdon’t enter the security code within 7 seconds , the phone hangs up.You should erase some messages so the answering system can record newmessages.NOTE: The unit also answers after the 10th ring if it is turnedoff. To access the answering system, enter your 3-digit securitycode.Leaving a MemoThis feature lets you record a memo up to 3 minutes long to store as an incomingmessage.1. Press and hold the memo button2. Begin speaking after it announces “Record message”.3. Release the memo button when finished.cHAngIng tHe BAtteryCAUTION: To reduce the risk of fire or personal injury, useonly the Thomson Inc. approved Nickel-metal Hydride (Ni-MH) battery model 5-2734, that is compatible with this unit.1. Make sure the telephone is OFF (not in TALK mode) before you replace battery.2. Remove the battery compartment door.3. Disconnect the cord attached to the battery pack and remove the battery packfrom the handset.4. Insert the new battery pack and connect the cord to the jack inside the batterycompartment.5. Put the battery compartment door back on.6. Place handset in the base or handset charge cradle to charge. Allow thehandset battery to properly charge (for 14 hours) prior to first use or whenyou install a new battery pack. If you do not properly charge the phone,battery performance will be compromised.Battery Safety Precautions• Do not burn, disassemble, mutilate, or puncture. Like other batteries of thistype, toxic materials could be released which can cause injury.• To reduce the risk of fire or personal injury, use only the Nickel-metalHydride battery listed in the User’s Guide.• Keep batteries out of the reach of children.• Remove batteries if storing over 30 days.Display MessagesThe following messages shows the status of the phone, provides Caller IDinformation, or helps you set up and use your phone.BLOCKED Indicates the person is calling from a number which isblocked from transmission.DELETE ALL? Prompt asking if you want to erase all records.DELETE? Prompt asking if you want to erase the current record.END OF LIST Indicates that it is the end of the list.ENTER NAME Prompt telling you to enter a name.ENTER NUMBER Prompt telling you to enter a telephone number.NEW CALLS Indicates call or calls which have not been reviewed.HANDSET NAME Prompt telling you to enter a user name for thehandset.UNAVAILABLE The handset is not yet registered or is out of range.No line Indicates that the telephone line is not connected.Line in use Indicates that the telephone line is in use.Empty Indicates there are no CID records in memory.Searching Indicates handset is too far away from the base, and thehandset is searching for the base.Page from base Someone pressed the PAGE button on the base.RPT Indicates a repeat call message. Indicates a new call fromthe same number was received more than once.Unknwon Indicates incoming call is from an area not serviced byCID or the CID information was not sent.Handset Sound SignalsSignal MeaningA long warbling tone (with ringer on) Signals an incoming callThree short beeps (several times) Page signalOne beep every 14 seconds Low battery warningTroubleshooting GuideTelephone SolutionsNo dial tone• Check or repeat installation steps:Make sure the base power cord is connected to a working electrical outlet.Make sure the telephone line cord is connected to the base and the wall jack.• Connect another phone to the same jack. If it doesn’t work, the problemmight be your wiring or local service.• The handset may be out of range of the base. Move closer to the base.• Make sure the battery is properly charged (for 14 hours).Dial tone is ok, but can’t dial out• Make sure the type of phone service you are subscribed to is TONE or PULSE,and that the unit is SET TO MATCH the dialing mode.Handset does not ring• Make sure the handset ringer is set to on.• The handset may be out of range of the base. Move closer to the base.• You may have too many extension phones on your line. Try unplugging someextensions.• Check for a dial tone. If no dial tone is heard, see “No dial tone”.You experience static, noise, or fading in and out• The handset may be out of range of the base. Move closer to base.• Make sure base is not plugged into an electrical outlet with anotherhousehold appliance. If necessary, relocate the base.• Charge the battery (for 14 hours).Memory dialing doesn’t work• Did you follow proper dialing sequence?Unit locks up and no communication between the base and cordless handset• Unplug the power adaptor from the electrical outlet and the bottom of thebase. Remove the handset battery. Wait for 30 seconds and plug the poweradaptor back into the base and electrical outlet. Reconnect the battery andcharge for 14 hours.Searching.... shows in the handset display• Move the handset closer to the base.• Make sure the base power cord is connected to a working electrical outlet.Date/Time setting is restored to default setting• May be caused by power failure. Set Date/Time again.Caller ID SolutionsNo Display• Charge the battery (for 14 hours). Or replace the battery.• Make sure the unit is connected to a non-switched electrical outlet.Disconnect the power adaptor from the base and reconnect it.No Caller ID• You must be subscribed to the standard Name/Number Caller ID servicefrom your local telephone company to receive CID information.BatteryIf you experience any of the following problems, even after recharging the battery,you may need to replace the battery pack:• Short talk time• Poor sound quality• Limited rangeGeneral Product CareTo keep your unit working and looking good, follow these guidelines:• Avoid dropping the handset, as well as other rough treatment to the phone.• Clean the phone with a soft cloth.• Never use strong cleaning agents, paint thinner, abrasive powder, alcohol, orother chemical products to clean the unit. Doing so will damage the finish.• Retain the original packaging in case you need to ship the phone at a laterdate.• Periodically clean the charge contacts on the handset and base with a cleanpencil eraser.Causes of Poor Reception• Aluminum siding.• Foil backing on insulation.• Heating ducts and other metal construction that can shield radio signals.• You ’re too close to appliances such as microwaves, stoves, computers, etc.• Atmospheric conditions, such as strong storms.• Base is installed in the basement or lower floor of the house.• Base is plugged into AC outlet with other electronic devices.• Baby monitor is using the same frequency.• Handset battery is low.• You’re out of range of the base.Telephone Jack RequirementsTo use this phone, you need an RJ11C type modulartelephone jack, which might look like the one pictured here,installed in your home. If you don’t have a modular jack,call your local phone company to find out how to get oneinstalled.InstAllAtIonDigital Security SystemYour cordless p hone uses a digital security system to protect against falseringing, unauthorized access, and charges to your phone line.INSTALLATION NOTE: Some cordless telephones operate atfrequencies that may cause or receive interference with nearbyTVs, microwave ovens, and VCRs. To minimize or prevent suchinterference, the base of the cordless telephone should not beplaced near or on top of a TV, microwave ovens, or VCR. If suchinterference continues, move the cordless telephone fartheraway from these appliances.Certain other communications devices may also use the 1.9GHz frequency for communication, and, if not properly set,these devices may interfere with each other and/or your newtelephone. If you are concerned with interference, please referto the owner’s manual for these devices on how to properlyset channels to avoid interference. Typical devices that mayuse the 1.9 GHz frequency for communication include wirelessaudio/video senders, wireless computer networks, multi-handset cordless telephone systems, and some long-rangecordless telephone systems.Important Installation Guidelines• Avoid sources of noise and heat, such as motors, fluorescent lighting,microwave ovens, heating appliances and direct sunlight.• Avoid areas of excessive dust, moisture and low temperature.• Avoid other cordless telephones or personal computers.• Never install telephone wiring during a lightning storm.• Never install telephone jacks in wet locations unless the jack is specificallydesigned for wet locations.• Never touch non-insulated telephone wires or terminals, unless thetelephone line has been disconnected at the network interface.• Use caution when installing or modifying telephone lines.HAnDset lAyoutBaseHandsetTelephone line cordAC power adaptorHandset battery packHandsetback coverBAse lAyouttalk/call back(button) cid/vol 4 (caller ID/volume 4button)#pause (button)flash/exit (button)mute/clear/ringer on/off(button)phonebook (button)cid/vol 3 (caller ID/volume 3button)menu (button)redial (button)format (button)* tone (button)InstAllIng tHe pHoneInstalling the Handset BatteryNOTE: You must connect the handset battery before use.CAUTION: To reduce the risk of fire or personal injury, useonly the Thomson Inc. approved Nickel-metal Hydride (Ni-MH) battery model 5-2734, that is compatible with this unit.1. Locate battery which is packaged inside a plastic bag and is separate from thehandset.2. Locate the battery compartment on the back of the handset.3. Plug the battery pack cord into the jack inside the compartment.NOTE: To ensure proper battery installation, the connector iskeyed and can be inserted only one way.4. Insert the battery pack.5. Close the battery compartment by placing the handset back cover slightlyhigher than the handset and then sliding the cover down into position.To place order, have your Visa, MasterCard, or Discover Card ready and calltoll-free 1-800-338-0376.A shipping and handling fee will be charged upon ordering. It is required by lawto collect appropriate sales tax for each individual state, country,and locality towhich the merchandise is being sent.Items are subject to availability.displaymicrophoneans on/off(answerer on/offbutton)displayplay/stop (button)page (button)review/skip (button)delete (button)message counterindicatorvolume 5/6 (button)memo (button)announce (button)charge/in use(indicator)speaker (button)speakerCID display 1 on baseCID display 2 on baseCaller ID nameCaller ID phone numberCID display on handsetblack wirered wirebatterypackPRESS DOWNFIRMLYNOTE: The RBRC seal on the battery used in your Thomson Inc. productindicates that we are participating in a program to collect and recycle therechargeable battery (or batteries).For more information go to the RBRC web site at www.rbrc.orgor call 1-800-8-BATTERY or contact a local recycling center.microphone

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