8.2 Network Connection Troubleshooting4468.2 Network Connection TroubleshootingIf a network connection is not possible, first check the scanner status and system settings.The following section provides information about general troubles that may occur whenconnecting to a network.If the cause of the problem is unknown or the problem persists, check the items in "8.4Points to Check before Contacting Your FUJITSU Scanner Dealer" (page 467) andcontact your FUJITSU scanner dealer or an authorized FUJITSU scanner serviceprovider.8.2.1 Basic Network Operation TestsThe following network operation tests are available on the administrator window, andshould be performed after the network has been setup.z Checking basic network operation with a Ping testz Checking the network operating statusz Checking the NTP server settings by synchronizing the system time (if using anNTP server)z Checking the mail server by sending a test mail (if scanned data is to be sent as ane-mail, by fax, or when requesting alert notifications by e-mail)■ Checking Basic Network Operation with a Ping TestCheck the network connection status of the following computers and servers associatedwith the network.For details about the checking procedure, refer to "4.8.6 Checking the NetworkConnection with a Ping Test" (page 119).z Computer with Admin Tool installedz Computer with Central Admin Console installedz Computer with Central Admin Server software installedz Computer with User Editor installedz DNS serverz WINS serverz NTP serverz LDAP serverz SMTP serverz File serverz FTP serverz Print serverz SharePoint serverz Domain controllerz Proxy serverDepending on the server setting, there may be no response from a Ping test.
