Epson P-3000 Product Support Bulletin

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EPSON Product Support BulletinDate: 07/28/2010 Originator: escPSB #: PSB.2010.08.001 Authorization:Reference: TE10-0055 Rev. A Total Pages: 3Product(s): Epson P-3000 and P-5000 Multimedia Storage ViewersSubject: New Firmware Release version 01.33This bulletin was created to inform you of a firmware update for the P-3000/P-5000 multimediaviewers. The updated firmware provides certain improvements as outlined below.Description of Change:The firmware has been updated to version 01.33.Reason:To provide the following fixes and/or improvements:• Corrects movie audio playback issues on files using an 11.024 kHz frequency.• Corrects an issue that prevents the viewer from copying a file to Back-Up if the file sizeis within the following range: 25,533,949 to 25,534,796 bytes or 29,949,157 to29,950,004 bytes.• Corrects display of rating information when the rated image file has no attributeinformation.• Supports folder name which starts with certain Japanese characters.P-3000/P-5000 Firmware Update Instructions:Note: Before starting the firmware update process, confirm that there are no files on thememory card.To download and install the new firmware file, you will need the following:• Windows-based PC or Macintosh computer with Internet access• Operating Systems: Windows 2000/XP Home/Pro/XP/XP Pro x64 Edition/Vista• Operating Systems: Macintosh OS 10.2.8 to 10.5• Memory card reader/writer• 128MB or higher formatted Compact Flash or SD memory card (there must be no dataon the card)• For Windows: firmware filename is epson13953.exe (included inC:\EPSON\epson13953_firmware_update_0133)• For Macintosh: firmware filename is epson13954.dmg (included inepson13954_firmware_update_0133• P-3000/P-5000 battery installed (fully-charged battery recommended)Page 1 of 3PSB.2010.08.001