Epson P-2000 Product Support Bulletin

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EPSON Product Support BulletinDate: 2/25/2010 Originator: jdPSB #: PSB.2010.03.001 Authorization:Reference: TE09-0218 Rev. A Total Pages: 5Product(s): Epson P-2000 Multimedia Storage ViewerSubject: New Firmware Release version 02.52This bulletin was created to inform you of a firmware update that provides upgrades to theP-2000.Description of Change:The firmware has been updated to version 02.52.Reason:The firmware corrects the following symptoms when using certain high-speed Lexar CompactFlash (CF) memory cards such as the Professional 133x or the Platinum II 80x speed:1. Card cannot be recognized2. Unable to display thumbnails3. Thumbnails appear but do not display correctly4. Thumbnails display but there is no imageNote: Although this firmware update provides support for higher speed Lexar memory cards,some cards may not be supported.P-2000 Firmware Update Instructions:Note: Before starting the firmware update process, confirm that there are no files on theMemory Card.To download and install the new firmware file, you will need the following:• Windows-based PC or Macintosh computer with Internet access• Operating Systems: Windows 98/ME/2000/XP/Vista/7• Operating Systems: Mac OS 10.2.8 to 10.6.x• Memory Card Reader/Writer• 128MB or higher formatted Compact Flash or SD memory card (there must be no dataon the card)• P-2000 battery installed (fully-charged battery recommended)• AC Adapter – the firmware update should be performed with the unit powered by its ACpower adapter.Page 1 of 5PSB.2010.03.001

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