Code Problem Solution423 A communication error has occurred. It is alsopossible that a file with the same name is open or thefile is a read-only file.❏ Print a network connection report to check if theprinter is connected to the network.❏ Select Setup > System Administration > FaxSettings > Output Settings > Fax Output >Other Settings, and then check the settings ofthe folder selected in Where to Forward.❏ Close the file with the same name or disable theread-only protection.❏ Access the selected folder from a computer tocheck if it is accessible.❏ Check if communication is blocked by a Firewall.425 There is not enough storage space available in theforwarding destination folder.Increase the storage space in the forwardingdestination folder.428 The destination was wrong or the destination doesnot exist.Select Setup > System Administration > FaxSettings > Output Settings > Fax Output > OtherSettings, and then check the settings of the folderselected in Where to Forward.Related Information& “Connecting to a Phone Line” on page 102& “Printing a Network Connection Report” on page 32& “Checking an Email Server Connection” on page 227& “Epson Connect Service” on page 156& “Menu Options for Scanning to a Computer” on page 94& “Fax Settings Options” on page 126& “Available Paper and Capacities” on page 43Checking the Printer Status - Windows1. Access the printer driver window.2. Click EPSON Status Monitor 3 on the Maintenance tab.Note:❏ You can also check the printer status by double-clicking the printer icon on the taskbar. If the printer icon is notadded to the taskbar, click Monitoring Preferences on the Maintenance tab, and then select Register the shortcuticon to the taskbar.❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select EnableEPSON Status Monitor 3.Related Information& “Windows Printer Driver” on page 158User's GuideSolving Problems173
