8Warranty and ServiceProduct MaintenanceDo not perform any maintenance other than thatinstructed in the Care and Cleaning section of thismanual. A qualified service technician should perform allother service.Getting HelpBefore you obtain service, please review the BeforeYou Call for Service section of this manual start-ing on page 7. If you have performed the checks in theProblem Solution Guide and the problem has not yetbeen remedied, please visit our web site or contact ourCustomer Service team for a listing of Dacor authorizedservice agents. prior to requesting service, it is helpful tobe familiar with the warranty terms and conditions on thispage.Contact us through our web site at:WWW.Dacor.comDacor Customer Service team:tel: (800) 793-0093fax: (626) 403-3130Business hours: 6:00 a.m. - 5:00 p.m. Pacific TimeYou may also write us at:Dacor Customer Service1440 Bridge Gate DriveDiamond Bar, Ca 91765At Dacor, we believe that our quality of service equalsthat of our product. Should your experience with our ser-vice network or product be different, please contact ourCustomer Service Team and share your encounter withus. We will do our utmost to resolve the situation for youand deliver on our Dacor promise.If you need anything clarified, just let us know.WarrantyWhat Is CoveredCertIFICate oF WarrantIes: DaCor WarmInGDraWersWItHIn tHe FIFtY states oF tHe u.s.a., tHe DIs-trICt oF ColumBIa, anD CanaDa*:fuLL One-Year WarrantYIf your DaCOr product fails to function within one year ofthe original date of purchase, due to a defect in materialor workmanship, DaCOr will remedy the defect withoutcharge to you or subsequent users. the owner must pro-vide proof of purchase upon request, and have the appli-ance accessible for service.Warranty is null and void if non-CSa approved product istransported from the u.S.outsIDe tHe FIFtY states oF tHe u.s.a., tHeDIstrICt oF ColumBIa, anD CanaDa:LImIteD fIrSt Year WarrantYIf your DaCOr product fails to function within one year ofthe original date of purchase, due to a defect in materialor workmanship, DaCOr will furnish a new part, f.O.B.factory, to replace the defective part. all delivery, instal-lation, and labor costs are the responsibility of the pur-chaser. the owner must provide proof of purchase, uponrequest, and have the appliance accessible for service.What Is not CoveredService calls to educate the customer in the proper•use and care of the product.failure of the product when used for commercial,•business, rental or any application other than for resi-dential consumer use.replacement of house fuses or fuse boxes, or reset-•ting of circuit breakers.Damage to the product caused by accident, fire, flood•or other acts of God.Breakage, discoloration or damage to glass, metal•surfaces, plastic components, trim, paint or othercosmetic finish, caused by improper usage or care,abuse, or neglect.the remeDIeS prOvIDeD fOr In the aBOve eXpreSS War-rantIeS are the SOLe anD eXCLuSIve remeDIeS. there-fOre, nO Other eXpreSS WarrantIeS are maDe, anDOutSIDe the fIftY StateS Of the unIteD StateS, the DIS-trICt Of COLumBIa, anD CanaDa, aLL ImpLIeD WarrantIeS,InCLuDInG But nOt LImIteD tO, anY ImpLIeD WarrantY OfmerChantaBILItY Or fItneSS fOr a partICuLar uSe OrpurpOSe, are LImIteD In DuratIOn tO One Year frOm theDate Of OrIGInaL purChaSe. In nO event ShaLL DaCOr BeLIaBLe fOr InCIDentaL eXpenSe Or COnSequentIaL Dam-aGeS. nO WarrantIeS, eXpreSS Or ImpLIeD, are maDe tOanY BuYer fOr reSaLe.Some states do not allow limitations on how long animplied warranty lasts, or do not allow the exclusion orlimitation of inconsequential damages, so the above limi-tations or exclusions may not apply to you. this warrantygives you specific legal rights, and you may also haveother rights that vary from state to state.