English 39TroubleshootingTroubleshootingBefore calling for service, review the checkpoints below. Any service calls regardingnormal situations (No Defect Cases) will be charged to users.GeneralTemperatureSymptom Possible causes SolutionFridge/freezer doesnot operate.Fridge/freezertemperature is warm.• Power cord is not pluggedin properly.• Properly plug in the powercord.• Temperature control is notset correctly. • Set the temperature lower.• Refrigerator is located neara heat source or directsunlight.• Keep the refrigerator awayfrom direct sunlight or aheat source.• Not enough clearancebetween refrigerator andsides/rear.• Make sure there are at least5 cm from the rear andsides.• The refrigerator isoverloaded. Food isblocking the refrigeratorvents.• Do not overload therefrigerator. Do not allowfood to block ventilation.Fridge/freezer isover-cooling.• Temperature control is notset correctly. • Set the temperature higher.OdorsSymptom Possible causes SolutionRefrigerator hasodors.• Spoiled food.• Clean the refrigerator andremove any spoiled food.• The lifecycle of thedeodorizer filter is18 months, which differsdepending on the useconditions.• Food with strong odors. • Make sure strong smellingfood is wrapped airtight.