Cisco Business Edition 4000 End User GuideApril 2018Copyright © 2018 Cisco Systems, Inc. All rights reserved.Feature and Session ButtonsUse feature buttons (left side) to view calls on a line oraccess features such as Speed Dial. Use line buttons (rightside) to perform tasks such as resuming a held call. If youuse a locale that reads right to left, the feature and sessionbutton locations are swapped.Buttons illuminate to indicate status:x Green, steady: Active callx Green, flashing: Held callx Amber, steady: Private line in usex Amber, flashing: Incoming callx Red, steady: Remote line in usex Red, flashing: Remote line on holdSoftkeys available in various statesSoftkey Description Available StatesAnswer Answer incoming call. RingingConf Join a conference call. ConnectedDecline Transfer the call tovoicemail.Hold,ConnectedDetails View additionalinformation of the call.Ringing,Connected, HoldDND Put your phone on do notdisturb mode.Idle, RingingEnd Call End an existing call. ConnectedFwd All Set up or cancel callforwarding.IdleHLog Log out or log in to huntgroup.Ringing,ConnectedHold Put a call on hold. ConnectedMobility Enable or disable pushingcalls to Single NumberReach (SNR) number.Idle, ConnectedNewCallMake a new call. Hold, Idle,Remote-in-usePickup Answer a call that isringing on another phonein your group.IdleRecents View the list of callsreceived, missed, orplaced from the phone.Idle, Connected,HoldRedial Redial the most recentlydialed number.Idle, HoldConnected,Resume Resume a held call. HoldTransfer Transfer the current call toanother phone.ConnectedTasks on Phone and Selfcare Portalx For information on tasks performed on the phone, see“Tasks on Phone Device” on page 2x For information on tasks performed on the SelfcarePortal, see “Tasks on Selfcare Portal” on page 5Information Required from your NetworkAdministrator:x Lead digit to dial an outside line ________x Lead digit for Intercom Calls ________x Lead digit for transferring a call to voicemail ofanother extension ________for Cisco IP Phone 7800 SeriesYour Phone1 Incoming call or voicemail indicator2 Feature and line buttons3 Softkeys4 Navigation5 Hold, Transfer, and Conference6 Speakerphone, Headset, and Mute7 Voicemail, Applications, and Directory8 Volume12456783