Cisco Business Edition 4000 End User GuideNovember 2018Copyright © 2018 Cisco Systems, Inc. All rights reserved.Your Phone1 Incoming call or voicemail indicator2 Feature and line buttons3 Softkeys4 Back, Navigation cluster, and Release5 Hold, Transfer, and Conference6 Headset, Speakerphone, and Mute7 Voicemail, Applications, and Directory8 VolumeFeature and Line ButtonsUse feature buttons (left side) to view calls on a line oraccess features such as Speed Dial. Use line buttons (rightside) to perform tasks such as resuming a held call. If youuse a locale that reads right to left, the feature and linebutton locations are swapped.Buttons illuminate to indicate status:x Green, steady: Active callx Green, flashing: Held callx Amber, steady: Private line in usex Amber, flashing: Incoming callx Red, steady: Remote line in usex Red, flashing: Remote line on holdUsing Phone Features and the SelfcarePortalx For information on tasks performed on the phone, see“Using Phone Features” on page 2x For information on tasks performed on the SelfcarePortal, see “Using the Selfcare Portal” on page 5Information Required from your NetworkAdministrator:x Lead digit to dial an outside line ________x Lead digit for Intercom Calls ________x Lead digit for transferring a call to voicemail ofanother extension ________Softkeys available in various statesSoftkey Description Available StatesAnswer Answer incoming call. RingingConference Join a conference call. ConnectedDecline Transfer the call tovoicemail.Hold, ConnectedDo notdisturbPut your phone on donot disturb mode.Idle, RingingEnd call End an existing call. ConnectedForward all Set up or cancel callforwarding.IdleHold Put a call on hold. ConnectedHunt group Log out or log in tohunt group.Ringing,ConnectedMobility Enable or disablepushing calls to SingleNumber Reach (SNR)number.Idle, ConnectedNew Call Make a new call. Hold, Idle,Remote-in-usePickup Answer a call that isringing on anotherphone in your group.IdleRedial Redial the mostrecently dialed number.Idle, Connected,HoldResume Resume a held call. HoldShow detail View additionalinformation of the call.Ringing,Connected, HoldTransfer Transfer the currentcall to another phone.Connectedfor Cisco IP Phone 8800 Series