University of DenverCisco IP Phone 8800 Series Quick Start GuideQuestions? Call the UTS Help Desk at 303-871-4700Your Phone1 Incoming call or voicemail indicator2 Camera (Cisco IP Phone 8845 and 8865)3 Feature and session buttons4 Softkeys5 Back, Navigation cluster, and Release6 Hold, Transfer, and Conference7 Headset, Speakerphone, and Mute8 Voicemail, Applications, and Directory9 VolumeFeature and Session ButtonsUse feature buttons (left side) to view calls on a line oraccess features such as Speed Dial. Use session buttons(right side) to perform tasks such as resuming a held call.If you use a locale that reads right to left, the feature andsession button locations are swapped.Buttons illuminate to indicate status:x Green, steady: Active callx Green, flashing: Held callx Amber, steady: Private line in usex Amber, flashing: Incoming callx Red, steady: Remote line in usex Red, flashing: Remote line on holdMake a Call-Internal Calls - Dial the 5-digit extension number-External (non-DU) Local Calls - Dial 9+ 10 digit number-External (non-DU) Long Distance Calls – Dial 8+ 5 digitLong distance code + 1 + 10 digit number-External (non-DU) International Long Distance CallsDial 8+ 5 digit long distance code + 011 + CountryCode + city code + telephone numberAnswer a CallPress the flashing amber line button.Put a Call on Hold1. Press Hold .2. To resume a held call, press Hold again.View Your Recent Calls1. Press Applications .2. Select Recents.3. Select a line to view.Transfer a Call to Another Person1. From a call that is not on hold, press Transfer .2. Enter the other person’s phone number.3. Press Transfer again.Add Another Person to a Call1. From a connected call that is not on hold, pressConference .2. Press Active calls to select a held call.3. Press Conference again.12349 8567Your initial Voice Mail PIN will be 12345#Transfer a Call to Another Person's Voicemail1. From a call that is not on hold, press Transfer .2. Press * then Enter the other person’s phone number.3. Press Transfer again.