Cisco 8800 Series Quick Start Manual

Also see for 8800 Series: Hardware installation guide User manual Deployment guide User guide Administration guide

Contents

place a call

Quick Start Cisco IP Phone 8800 Series1 Place a Call2 Answer a Call3 Hold4 Transfer5 Conference6 Mute Audio7 Forward All8 Voicemail9 Divert10 Call History11 Directories12 Settings13 Phone Buttons and Hardware14 USB Charging15 Intelligent Proximity16 Tips17 For More InformationNote For best results, print on 8.5inch x 14inch (legal-sized) paper.1 Place a CallTo place a call, pick up the handset and enter anumber. Or, try one of these alternatives.Make a Video CallThe Cisco IP Phone 8845 and 8865 support videocalls using the built-in camera. To start video whileon a call, open the camera shutter. To stop videowhile on a call, close the camera shutter.Redial Last NumberPress Redial to redial on your primary line. Toredial on another line, press the line button first.Dial On-Hook1. Enter a number when the phone is idle.2. Lift the handset or press Call, Headset ,or Speakerphone .Speed DialEnter a speed-dial item number and pressSpeedDial. You may also have speed dials assignedto some buttons along the left side of your phone.2 Answer a CallNew calls display as a flashing amber line button,an animated icon and caller ID on the screen, anda flashing red light on your handset.Answer Multiple LinesYou can answer a call through an actionableincoming call alert if this feature is available.If you are talking on the phone when you getanother call, a message appears on the phonescreen. Press the flashing amber line button toswitch lines and press the session button to answerthe second call and put the first call on hold.3 Hold1. Press Hold . The hold icon appears andthe session button flashes green.2. To resume a call from hold, press the sessionbutton, Resume, or Hold.4 Transfer1. From an active call, press Transfer .2. Enter the transfer recipient’s phone number.3. Press Transfer again (before or after the partyanswers). The transfer completes.Direct TransferYou can transfer the active call to the held calleither on the same line or across lines• From an active call, press Transfer .• Press Active calls to select the held call, andpress Transfer again to finish the call transfer.5 Conference1. From an active call, press Conference .2. Make a new call.3. Press Conference again (before or after theparty answers). The conference begins and thephone displays “Conference.”4. Repeat these steps to add more participants.The conference ends when all participants hang up.Join CallsYou can conference the active call with the heldcalls either on the same line or across lines.• From an active call, press Conference .• Press Active calls to select the held call, andpress Conference again to create theconference.View and Remove ParticipantsDuring a conference, press Show Details. Toremove a participant from the conference, scroll tothe participant and press Remove.6 Mute Audio1. While on a call, press Mute . The buttonglows to indicate that mute is on.2. Press Mute again to turn mute off.7 Forward All1. To forward calls received on your primary lineto another number, press Forward all.2. To forward calls to another number, enter aphone number.3. To forward all calls to voicemail, pressMessages4. To cancel call forwarding, press Forward off.To set up forwarding on a secondary line, press theline button to select the line and press Forward all.To set up forwarding remotely, access your SelfCare Portal.8 VoicemailNew message indicators:• A solid red light on your handset• A stutter dial tone (if available)• The voicemail icon and number display on thescreen along with one idle session buttonListen to MessagesPress Messages and follow the voiceprompts. To check messages for a specific line,press the line button first.9 DivertPress Divert when the call is ringing, active, or onhold. Divert redirects an individual call tovoicemail or to another number set up by yoursystem administrator.10 Call HistoryView Call History1. Press Applications .2. Scroll and select Recents.3. Select a line to view. Your phone displays thelast 150 missed, placed, and received calls.4. To view details for a call, scroll to the call,press More, and then press Details.

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