Page 1 of 4CISCO 7961 / 7941 IP PHONETelephone User GuideInternal Calls- Lift handset or Press Speaker or New Call soft key or Line Key- Dial 7 + 3-digit extension number when calling from Cisco Phone extension to NortelPhone extension- Dial 12 + 4-digit extension number when calling from Nortel Phone extension toCisco Phone extensionExternal Call (Outside Calls)- Lift handset or Press Speaker or New Call soft key or Line Key- Dial 9 + telephone numberNote: An AUTHORIZATION CODE is needed when placing a long distance call. Afterdialing a long distance number, you will hear a tone. At the tone enter your AuthorizationCode. If you need an authorization code, see your administrator.Answering a Call- Lift handset or Press Speaker button or Answer soft key or Incoming Line KeyEnding a Call- Hang up a Press Speaker or EndCall soft keyUsing Mute- Press MUTE button (if light is RED- you cannot be heard)- Press Lit MUTE button (if light is OFF- you can be heard)Call Hold- Press Hold soft key- Press Resume soft key or Line Key to return to call