Phone and VoicemailUser’s Guide ForCisco 7961 PhonesMartinez Unified School DistrictTechnology Department

general information

understanding lines vs. calls

selecting calls

viewing calls and switching between calls

how to use the handset and speakerphone

transfer a call

remove conference participants

using the mute button

changing the lcd contrast

using the call history

expansion module

Cisco 7961 User Manual

7961

physical layout

connecting your phone

soft key descriptions

operating your phone

answer a call

manage call waiting

place a call from your local directory

view call history

place a call from call history

adjust the ring volume

Getting Started

Finding Additional Information

Accessibility Features

Connecting Your Phone

An Overview of Your Phone

Understanding Phone Screen Features

Understanding Feature Buttons and Menus

Understanding Lines vs. Calls

Recognizing Recording Tones

Basic Call Handling

Placing a Call—Additional Options

Answering a Call

Ending a Call

Using Mute

Transferring Calls

Sending a Call to a Voice Messaging System

Forwarding All Calls to Another Number

Using Do Not Disturb

Making Conference Calls

Starting and Joining a Standard Conference

Starting or Joining a Meet-Me Conference Call

Advanced Call Handling

Picking Up a Redirected Call on Your Phone

Using a Shared Line

Adding Yourself to a Shared-Line Call

Preventing Others from Viewing or Barging a Shared-Line Call

Making and Receiving Secure Calls

Prioritizing Critical Calls

Using Cisco Extension Mobility

Using a Handset, Headset, and Speakerphone

Obtaining a Headset

Using Phone Settings

Customizing the Phone Screen

Using Call Logs and Directories

Directory Dialing

Using Corporate Directory on Your Phone

Using Personal Directory on Your Phone

Accessing Voice Messages

Customizing Your Phone on the Web

Configuring Features and Services on the Web

Configuring Fast Dials on the Web

Using the Address Book Synchronization Tool

Setting Up Phone Services on the Web

Controlling User Settings on the Web

Controlling Line Settings on the Web

Using Cisco WebDialer

Understanding Additional Configuration Options

Troubleshooting Your Phone

Viewing Phone Administration Data

Cisco One-Year Limited Hardware Warranty Terms

Index

understanding line and call icons

Cisco 7941 / 7961 IP Phone

To Connect Your Phone

Receiving a Call

Call Block (Selective)

Call Park

Direct Extension Assignment

Automatic Call Distribution Queues

Voice Mail

Replying to a Voice Mail Message

Distribution Groups

Star Code Quick Reference

cisco ip phone

CISCO 7961/7941 IP PHONE FEATURE AND KEY OVERVIEW

BASIC FEATURES

SOFT FEATURES

Forward All Calls

INITIATING a Meet-Me Conference Call

Group Pickup (Optional)

VOICEMAIL (OPTIONAL)

DIRECTORY FEATURES

HELP AND SETTINGS FEATURES

APPENDIX: FAST DIALS AND SPEED DIALS

telephone numbers

using call logs and directories

phone overview

Cisco 7961 User Manual

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Contents Table Of Contents general information understanding lines vs. calls selecting calls viewing calls and switching between calls how to use the handset and speakerphone transfer a call remove conference participants using the mute button changing the lcd contrast using the call history expansion module	Phone and VoicemailUser’s Guide ForCisco 7961 PhonesMartinez Unified School DistrictTechnology Department Next / 18