1. Handset light strip 10. Headset2. Programmable feature buttons 11. Mute3. Phone screen 12. Keypad4. Softkeys 13. Volume5. Navigation and select 14. Contacts6. Hold/Resume 15. Applications7. Conference 16. Messages8. Transfer 17. Handset9. SpeakerphoneNavigationLine Buttons: Located on the left side of the phonescreen.Session Buttons: Located on the right side of thephone screen.Softkeys: Four softkey buttons are located belowthe phone screen.Navigating a List or Menu: Press up or down on theselect barSelecting an Item in a List or Menu: With the itemhighlighted, press select.Exiting a Menu: Press exit or go back on a level ina menu, press back .SettingsVolume: adjusts volume for the handset,headset, speakerphone, and ringer.Ringtone:1. Press applications .2. Select preferences > ringtone.3. Select a line.4. Scroll through the list and press play to heara sample.5. Press set and apply to save selection.Screen Contrast:1. Press applications .2. Select preferences > contrast.3. Press the navigation bar up or down to alterthe contrast and press save.Setting up Speed Dials:To set up speed dials and customize other featuresand settings, go to:https://cucmprodpubvoip01.houstonisd.org/ucmuser/Use your HISD login and password.Houston ISD HelpdeskPhone: 713-892-SERV (7378)https://servicedesk.houstonisd.orgCisco 7821/7841 VOIPQuick Start GuideQuickTipsKeeping Track of Multiple Calls:1. Ringing call: flashing amber2. Connected call: solid green3. Held call: flashing green4. Shared line in use remotely: solid red5. Shared line on hold remotely: flashing redBest Practices in Using a Headset:If you use a headset to dial or answer a call, yourheadset is the primary audio path and a headseticon displays in the right corner of the header bar.Press answer to automatically answer a call usingthe headset.