Cisco 6800 Series Troubleshooting Manual

Also see for 6800 Series: Installation guide Provisioning guide Quick start guide User guide User guide

Troubleshooting• Base Station Installation Problems, on page 1• Repeater Installation Problems, on page 2• Handset Installation Problems, on page 2• Operational Problems with the Base Station, on page 4• Operational Problems with the Handset, on page 4• Multicell Troubleshooting, on page 7• Troubleshooting Procedures, on page 8Base Station Installation ProblemsBase Station LED is Solid RedProblemThe LED on the base station doesn't change to green.CauseThe base station can't get an IP address.Solution• Test the Ethernet cable with another device to check for signal.• Ensure that the Ethernet cable is connected on the switch.• Check that the DHCP server is available on the network.• Replace the Ethernet cable with one that you know is working.Troubleshooting1