Canon varioPRINT 135 Series Operation Manual

Also see for varioPRINT 110: Customer expectation document

Remote ServiceIntroductionNOTERemote Service requires a license. Remote Service also requires a permission to an Canon siteoutside the customer domain, either via a proxy server or via IP white list. Contact your local ITspecialist to give you the permission.Remote Service is an application that runs on a printer or a separate server in the customer'snetwork. Remote Service requires a working Internet connection to establish a secure connectionbetween the customer's site and Canon. In case a proxy server is present, Remote Service mustbe configured correctly.Remote Service has the following functionality:Functionality DescriptionRemote Diagnostics When a customer contacts Canon in case of a problem, Canon canautomatically retrieve service related data from the printer foranalysis and troubleshooting. With these data, Canon can quicklyidentify the source of the problem and possibly solve the problemvia the telephone.Remote Meter Reading With this function counter information that is needed for billingcan be automatically sent to Canon on a regular basis. Then thecustomer does not need to collect the metre readings manuallyand send these to Canon. The customer can always check the sentdata and approve the meter readings. 4Remote Service320 Chapter 11 - Remote Service (ORS) (Option) Canon varioPRINT 135 Series