Canon imageRUNNER ADVANCE C9000 PRO / C7000 Series Service GuideIII. Dealer Sales/Service AuthorizationTo become authorized and maintain authorization to sell and service theimageRUNNER ADVANCE C9000 Series and imageRUNNER ADVANCEC7000 Series, each Authorized Dealer location must have at least two (2)employees who have successfully completed the imageRUNNER ADVANCEC9000 Series Training Program and received certification.IV. Educational TrainingA. Training Program OverviewThe learning path for the new imageRUNNER ADVANCE products has beendesigned to build the knowledge and skills of your support professionals in away that will impact your customers in the most positive manner, both in thesupport of the product and the solutions you offer. The learning path (seediagram below) will start with a comprehensive blended imageRUNNERADVANCE Systems program to build the foundation of the new userinterfaces and the expanded product functionality. The learning path for theimageRUNNER ADVANCE C9000 Series and imageRUNNER ADVANCEC7000 Series product then concludes with a blended program focused oneither the knowledge and skills needed for your Technicians or theknowledge and skills needed for your System Engineer.Most of the training for the imageRUNNER ADVANCE training programs is ablended format where all of the theoretical information is learned throughonline modules and is reinforced with a hands-on classroom experience.The learning path is designed in two distinct paths, one for Technicians andone for System Engineers:The imageRUNNER ADVANCE Systems Training program is thefoundational program, serving as the gateway course, and is required tocomplete either the Technician or System Engineer learning path.Technicians and System Engineers will learn in the imageRUNNERADVANCE Systems course everything from key operations, security, sendfeatures, network expansion and printing options.imageRUNNER ADVANCE SystemsTraining Program(Blended – Online & 3 Day Classroom)imageRUNNER ADVANCE C9000 Series(Blended – Online & 4 Day Classroom)imageRUNNER ADVANCE SolutionsTraining Program(Online Course)imageRUNNER ADVANCE C9000 PRO / C7000 Series Service Guide March 2015Rev. 2 Page 29