Canon imageRUNNER ADVANCE-series Service Manual

Also see for imageRUNNER ADVANCE-series: Copy guide

Canon imageRUNNER ADVANCE-series Service Manual Manual pdf 5 page image

Contents1 Functional OverviewOverview ------------------------------------------------------------------------1-2Installing Firmware ---------------------------------------------------------------- 1-2Installing MEAP Application/System Option--------------------------------- 1-3System Configuration --------------------------------------------------------1-4List of Functions ---------------------------------------------------------------1-4Distribution Flow---------------------------------------------------------------1-5Firmware Installation Flow ------------------------------------------------------- 1-5MEAP Application/System Option Installation Flow ----------------------- 1-5Limitations and Cautions ----------------------------------------------------1-6Limitations --------------------------------------------------------------------------- 1-6Cautions ------------------------------------------------------------------------------ 1-62 PreparationOverview of Preparation-----------------------------------------------------2-2Setting Sales Company’s HQ ----------------------------------------------2-2Network Settings --------------------------------------------------------------2-3Connecting to External Network ----------------------------------------------- 2-3Confirming URL Setting of Distribution Server ----------------------------- 2-3Communication Test -------------------------------------------------------------- 2-5Enabling UGW Link-----------------------------------------------------------2-6Enabling [Update Firmware] Button of User Mode -------------------2-7Enabling [Install Application/Options] Button of User Mode --------2-7Enabling [Manual Update] Button of User Mode (Remote UI) -----2-83 OperationsFirmware Operations ---------------------------------------------------------3-2Downloading and Updating Firmware ---------------------------------------- 3-2a. UGW-linked Download and Update (Full-remote Update) -------------------- 3-2b. UGW-linked Download (Remote Distribution Update) ------------------------- 3-3c. Manual Download and Update (On-site Update from Service Mode) ------ 3-5Deleting Firmware Distribution Schedule ----------------------------------- 3-11Updating Downloaded Firmware (Applying Firmware) ------------------3-12Deleting Downloaded Firmware -----------------------------------------------3-13System Management Operations --------------------------------------- 3-14Various Setting --------------------------------------------------------------------3-14Setting URL of Distribution Server ----------------------------------------------------3-14Setting Log Level --------------------------------------------------------------------------3-15Displaying Logs -------------------------------------------------------------------3-16Update Logs --------------------------------------------------------------------------------3-16System Logs --------------------------------------------------------------------------------3-17Communication Test -------------------------------------------------------------3-194 MaintenanceUpgrading Updater -----------------------------------------------------------4-2Formatting Hard Disk --------------------------------------------------------4-2How to Replace Controller Boards ---------------------------------------4-3How to Replace Devices ----------------------------------------------------4-35 FAQFAQ on Installing Firmware-------------------------------------------------5-2FAQ on Installing MEAP Application/System Option -----------------5-3FAQ on General Matters of Updater -------------------------------------5-46 TroubleshootingTroubleshooting on Firmware Installation -------------------------------6-2Information required for Reports ------------------------------------------6-3Information required for Service Technicians to Obtain on Site -------- 6-3Information to Report ------------------------------------------------------------- 6-3Debug Logs---------------------------------------------------------------------6-4Obtaining Log Files ---------------------------------------------------------------- 6-47 Error MessagesError Messages----------------------------------------------------------------7-2Error Codes---------------------------------------------------------------------7-6How to read an error code ------------------------------------------------------- 7-6Error Code --------------------------------------------------------------------------- 7-6