33 3-23-2Operations > Firmware Operations > Downloading and Updating Firmware > a. UGW-linked Download and Update (Full-remote Update)Operations > Firmware Operations > Downloading and Updating Firmware > a. UGW-linked Download and Update (Full-remote Update)Firmware OperationsDownloading and Updating FirmwareAmong the 4 methods in which service technicians provide firmware install services, thefollowing 3 methods are available using Updater functions.a. UGW-linked Download and Update (Full-remote Update)b. UGW-linked Download (Remote Distribution Update)c. Manual Download and Update (On-site Update from Service Mode): Operator of each company : User operationFirmwareMarket ReleaseUGW settingfor distribution(UGW-linked)*1Automatic downloadDistribution setting &DownloadVia Service mode(Local UI)Automatic updateApply (Update)Via Service mode(Local UI)Distribution setting &DownloadVia User mode(Local UI)Distribution setting &DownloadVia User mode(Remote UI)Apply (Update)Via User mode(Local UI)Apply (Update)Via User mode(Remote UI)bcaDownload via SSTUpdate via SSTFirmware acquisitionWith connection to external network Without connection toexternal network*1: Schedules for UGW-linked distribution are maintained on CDS.NOTE:See User Manual of the device for how to connect the device to the external network.When needed, perform the communication test before actual download to check if thecommunication with the distribution server is normal.••F-3-1F-3-1a. UGW-linked Download and Update (Full-remote Update)See the figure below for the operational flow of “UGW-linked Download and Update”.STEP 1Schedulingvia UGWSTEP1: Scheduling via UGWThe firmware distribution schedule to the certain device should be set on UGW.See “UGW-linked Download and Update” in chapter 5 of Operation Manual of ContentDelivery System V1.0 for Firmware Distribution for details.The device checks the schedule concerned every 12 hours on UGW. This allows the deviceto register the firmware distribution setting, enabling automatic firmware download andupdate.[Devices without Wait for EOJ (end of job) Function]Firmware update will delete print jobs in the queue. Ensure to notify users of thisbefore you start updating. It is recommended to perform firmware update duringnon-business hours.[Devices with Wait for EOJ Function]Firmware update will not start before any of the following jobs remains in the queue.-Print-Scan-Fax (except I-FAX; this function is enabled for I-FAX only during Print/Scan operation )See Chapter 1 “Limitations and Cautions” of this manual for more detailed information.••NOTE:To contacts registered for E-mail notification on UGW, the E-mail is sent from UGWupon completing firmware update.F-3-2F-3-2