Troubleshooting Guide2-42Panel displayCode(last 4digits) Large LCD SmallLCD 1SmallLCD 2Explanation/Detection sequenceRemedial Action(★: Reference faultisolation procedureor tool)2E3A Roll1 (Uppr) jammed.Manually rewind theroll all the wayand press OK.During upper roll paper feeding operation,the paper was fed with the roll feed sensordetecting the paper, but the LF_PE sensorcould not detect the paper and the operationtimed out.①Manually rewindthe paper andreload. Go to ★2E25.2E3B Roll 2 (Lwr) jammed.Manually rewind theroll all the wayand press OK.During lower roll paper feeding operation,the paper was fed with the roll feed sensordetecting the paper, but the LF_PE sensorcould not detect the paper and the operationtimed out.①Manually rewindthe paper andreload. Go to ★2E25.2E3C Paper jam. Liftthe release lever.During operations with cut sheet, the stateof the LF_PE sensor has become invalid.①Reload thepaper. Go to ★2E25.2E3D Roll 1 (upper) jamLift the releaselever.During operations with upper roll paper, thepaper was fed with the roll paper detectionsensor and the roll feeding sensor detectingthe paper, but the state of the LF_PE sensorbecame invalid.①Reload thepaper. Go to ★2E25.2E3E Roll 2 (lower) jamLift the releaselever.During operations with lower roll paper, thepaper was fed with the roll paper detectionsensor and the roll feeding sensor detectingthe paper, but the state of the LF_PE sensorbecame invalid.①Reload thepaper. Go to ★2E25.2E3F Paper jam. Liftthe release lever.When either upper or lower roll paper is inoperation, the states of the roll paperdetection sensor, roll feeding sensor, andLF_PE sensor became invalid.①Reload thepaper. Go to ★2E25.2E40 Cannot print asselected. Anotherroll is in use.[Stop]: Stop printingPrint data having lower roll paperspecification has been received while upperroll printout remains.Remove theprintout of upperroll, and printagain.2E41 Cannot print asselected. Anotherroll is in use.[Stop]: Stop printingPrint data having upper roll paperspecification has been received while lowerroll printout remains.Remove theprintout of lowerroll, and printagain.2E42 MediaType Mismatch Paper mismatch (type/ restart printing ofsuspended job)It occurs when all of the following conditionsare met:・[Stop] selected for [Paper MismatchDetection] in menu settings.・[Change Paper] button was pressed forsuspended jobs from host.・The paper type that has been set in the joband the type of actually fed paper do notmatch.Continued printingallowed.Replace withappropriate paper.2E45 MediaType Mismatch Paper mismatch (type/ restart printing ofsuspended job)It occurs when all of the following conditionsare met:・[Stop] selected for [Paper MismatchDetection] in menu settings.・The paper width that has been set withdata and the paper width of actually fedpaper do not match.Continued printingallowed.Check the driversettings.Replace withappropriate paper.2F11 CR errorCall for Service.PowerOnAgainCRErrorAn operation order has been issued whilethe carriage suffered a hardware error.Go to ★2F26(P3-4).