Getting Help from CanonHelp Us Help You BetterBefore you contact Canon, please record the following information.Serial Number (located on the inside of the printer): ______________________________Model Number (located on the front of the printer):________________________________Printer Driver CD-ROM number (located on the CD-ROM): __________________________Purchase Date:______________________________________________________________Customer Technical Support Sequence*1. Internet — www.canontechsupport.comFor quick and comprehensive self-help in an intuitively guided interactive troubleshootingenvironment, the place to start is our helpful tech support web site. In addition, the latestdriver downloads, answers to frequently asked questions, product information, and“where to buy” instructions are found here.2. Email Tech Support — www.canontechsupport.comFor individual attention to a special issue, try emailing our friendly technical engineers,specially trained to communicate quick, easy, and logical solutions to your inquirieswithin 24 hours.3. 90-Day Toll-Free Tech Support** — (1-800-828-4040)If you prefer, you can start your 90-day Toll-Free Technical Support option at any time duringyour warranty period. This option provides live telephone technical support for a period of90 days from your first call. After that 90-day period, you can continue to call via the tollnumber for technical support during the balance of your warranty period, or you can extendyour service and support coverage (both toll-free tech support and repair) by purchasing acost-attractive Canon CarePAK extended service plan. For more information, please visit ourWeb site at www.canontechsupport.com4. Live Tech Support** — (1-757-413-2848)After your free 90-day option expires, and during the warranty period, speak with atechnician for technical support, free of service charges, Monday-Saturday (excludingholidays). Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).5. Extended Service and Support — www.canonesp.comCanon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended serviceprogram that provides up to three full years of service and support coverage at a veryattractive price. CarePAK offers toll-free Canon technical support and includes Canon’ssuperb InstantExchange product replacement program. For further information aboutextending your Canon service and support, call 1-800-385-2155, or visit our Web site atwww.canonesp.com. CarePAK must be purchased during your original warranty period.Note: Within Canada, call for technical support 24 hours a day, 7 days a week (1-800-OK-CANON)* Support program specifics are subject to change without notice.** Refer to the individual product information for details.