Canon i-SENSYS MF229dw Service Manual

Canon i-SENSYS MF229dw Service Manual Manual pdf 265 page image

66 6-96-9Trouble Shooting > Log Collector > OutLine > TroubleshootingTrouble Shooting > Log Collector > OutLine > Troubleshooting■ TroubleshootingThe log data is not properly sent from the host machine to the PC when "Receiving logis finished. (Receivetimeout.)" was displayed after the [Start] button was pressed on theCanonLogCollector screen. The size of the log file becomes approx. 1 KB. Collect the logagain after setting the USB connection properly. The capacity of the log properly collectedbecomes 200 KB to 300 KB. Turn OFF and then ON the main power of the host machinewhen the log cannot be collected even after the USBconnection has been properly set on thePC.F-6-22