138Viewfinder1. Open the protect cover (e.g. using a flathead screwdriver).2. Clean the glass with a cotton swab.3. Reattach the protect cover.Be careful not to scratch the glass when cleaning.Video HeadsWhen the message “HEADS DIRTY, USE CLEANING CASSETTE” appears, when the playbackpicture becomes distorted, or if, when playing back a tape in HDV standard, the picture and/or soundstops momentarily (about 0.5 seconds) the video heads need to be cleaned.To maintain the best picture quality, we recommend cleaning the video heads frequently with theCanon DVM-CL Digital Video Head Cleaning Cassette or a commercially available dry cleaningcassette.Tapes already recorded with dirty video heads may not be played back correctly even when you cleanthe video heads.Do not use wet type cleaning cassettes as this may damage the camcorder.If the playback picture does not improve after cleaning the video heads it may indicate a malfunction.Consult a Canon Service Center.