3-10FAX-L350 Chapter 3: Maintenance and Service• Scanning problems (Evaluation criteria: Test printing is good, but the copied image ispoor.)• The document is not fed. Page 3-25The document feed motor does not run.The document slips against the rollers.The document does not separate.The scanner unit's sensors are defective• The scanning image is abnormal. Page 3-26Nothing is printed.The image has vertical stripes.The image has thick vertical stripes.4.2 Errors Shown on the Display4.2.1 User error messageLook for the applicable error message and implement the appropriate countermeasures."BUSY/NO SIGNAL" (#005/#018)Cause: The receiving fax did not answer within 55 seconds. (T0 time over)Solution: Contact the other party and have them check their fax.You can try to send the docu-ment manually. For an overseas call, add pauses to the registered number.Cause: The touch tone/rotary pulse setting on your fax is incorrect.Solution: Set your fax to the setting that matches your telephone line.Cause: The other party is not using a G3 machine.Solution: Contact the other party and have them send or receive the document using a G3machine.Cause: The other party's fax is not working.Solution: Contact the other party and have them check their fax.Cause: The telephone number you dialed is busy.Solution: Try sending the document at a later time."CHECK DOCUMENT" (#001)Cause: Document jam. This is displayed when the document sensor detects paper, but thedocument edge sensor cannot detect the leading edge of the document with 15 sec-onds from the start of the feed operation.Solution: Clear the document jam."CHECK PAPER SIZE"Cause: The size of the paper loaded in the paper tray is different from the paper size set bythe user data menu.Solution: Set the correct paper size in the user data setting."CHECK PRINTER" (##322~##324, #335)Check the displayed error code and see the measure to eliminate the error. (See Page 3-17.)"DATA ERROR"Cause: The registration data in the SRAM was destroyed and a checksum error occurred dueto a dead lithium battery or SRAM failure.Solution: (1) Press theSet button, and turn the power off and on again.(2) Replace the lithium battery.(3) Replace the SCNT board.