n Problems and SolutionsPrintout is not clear or has white streaksLow ink could cause faded characters and white lines to appear on theprintout.Try printing a nozzle check patternCheck the status of the BJ Cartridge by printing the nozzle checkpattern. (+56)Look at the nozzle check pattern to confirm the print quality. Comparewith the Color BJ Cartridge BC-11e and Color BJ Cartridge BC-12ePhoto nozzle check pattern samples. (+58)A normal nozzle check pattern printed with a Black BJ Cartridge BC-10A normal nozzle check pattern printed with a Color BJ Cartridge BC-11e/Color BJCartridge BC-12e PhotoFaded, broken nozzle check patternOnly specific colours are fadedThe specific colour ink may have ran out. Replace the ink cartridgewith a new one. Then print a nozzle check pattern to see if the printingquality has been restored. (+56)The nozzle check patterns are faded regardless of colourThe print head may be clogged. Clean the print head. After print headcleaning, print the nozzle check pattern to see if the printing quality hasbeen restored. If the problem persists, alternately clean the print headsand print nozzle check patterns 2 or 3 more times. (+56)OtherMacintoshWindowsOtherMacintoshWindows92 Chapter 6 TroubleshootingYellowMagentaCyanBlackYellowMagentaCyanBlack
