Advanced Guide > Troubleshooting > Cannot Install the MP DriversCannot Install the MP DriversIf the installation does not start even after the Setup CD-ROM is insertedinto your computer's disc drive:Start the installation following the procedure below.1. Click Start then Computer.In Windows XP, click Start then My Computer.In Windows 2000, double-click the My Computer icon on the desktop.2. Double-click the CD-ROM icon on the displayed window.If the contents of the CD-ROM are displayed, double-click MSETUP4.EXE.Double-click the CD-ROM icon on your desktop to start installation.NoteIf the CD-ROM icon is not displayed, try the following:Remove the CD-ROM from your computer, then insert it again.Restart your computer.If the icon is still not displayed, try different discs and see if they are displayed. If other discs aredisplayed, there is a problem with the Setup CD-ROM. In this case, contact your Canon servicerepresentative.If you are unable to proceed beyond the Printer Connection screen:If you are unable to proceed beyond the Printer Connection screen, make sure that the USB cable issecurely plugged into the USB port of the machine and is connected to the computer, and thenfollow the procedure below to reinstall the MP Drivers.Page 529 of 623 pagesCannot Install the MP Drivers
