6/1553-DBC 444 01 Uen A1 2010-06-10 56D URING C ALLSOR• Press more..., select Retrieve [call on hold], and then pressSelect.9.2 InquiryWhen you make an inquiry, you place an ongoing call on hold whilecalling a third party.9.2.1 Making an InquiryTo make an inquiry to a third party, do the following:1. Press Hold (or any line key).2. Enter the number to the third party.When the third party answers, you can switch between the calls,transfer the call, create a conference or end the active call.9.2.2 Switching Between CallsYou can switch between the ongoing call and the call on hold. When youdo this, the call that was put on hold is retrieved, and the active call is puton hold.To switch between calls, do the following:• Press the line key for the call on hold.ORPress more..., select Retrieve [call on hold], and then press SelectNote: You can terminate the ongoing call by replacing the handset orpressing . The call on hold still remains and can beretrieved.9.3 TransferYou can transfer a call to an extension number, an external number, yourmobile phone, or to the operator. The call can be transferred eitherbefore or after the third party answers.