Zanussi jetstream ZJD12191 Instruction Booklet

Also see for jetstream ZJD12191: User manual

22Something Not WorkingCertain problems are due to lack of simple maintenance or oversights, which can be solved easily without calling outan engineer. Before contacting your local Service Force Centre, please carry out the checks listed below.IMPORTANT: if you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use orinstallation, a charge will be made even if the appliance is under guarantee.During machine operation it is possible that the (END) starts to flash and an alarm code appears on the display:- EE1100: problem with the water supply- EE2200 : problem with water draining- EE4400: door openOnce the problem has been eliminated, press the START/PAUSE button to restart the programme. If after all checks, theproblem persists, contact your local Service Force Centre.SymptomThe machine does not startPossible causes● The door has not been closed. (EE4400)● The plug is not properly inserted in the power socket.● There is no current at the socket● The main fuse or the fuse in the plug has blown.● The selector dial is not correctly positioned.● The START PAUSE button has not been depressed.● The DELAY START option has been selected.The machine does not fill ● Ensure the water tap is open. (EE1100)● The filter in the inlet hose is blocked. (EE1100)● The inlet hose may be squashed or kinked. (EE1100)● The door has not been closed. (EE4400)The machine fills then emptiesimmediately● The end of the drain hose is too low.● The end of the drain hose is submerged in water.● There is no vent in the end of the drain hose.The machine does not empty and/ordoes not spin● The drain hose may be squashed or kinked. (EE2200)● The RINSE HOLD option has been selected.● The drain filter may be blocked. (EE2200)● The drain hose extension is not correct. Follow the instructions forconnecting to the waste.● The drainage system pipes are blocked. (EE2200)● The wash load is unbalanced: redistribute the clothes inside the drum toallow the machine to spin.There is water on the floor ● Too much detergent or unsuitable detergent has been used (creates toomuch foam).● Check whether there are any leaks from one of the inlet hose fittings. Itis not always easy to see this as the water runs down the hose; check tosee if it is damp.● The drain hose may be damaged or not securely positioned.● The detergent dispenser drawer or recess is clogged.● The drainage system pipes are blocked.Unsatisfactory washing results ● Too little detergent or unsuitable detergent has been used. Aninsufficient amount of detergent leaves the laundry looking grey andcauses lime scale to form.● Stubborn stains have not been treated prior to washing● The correct wash programme has not been selected.● Too much laundry has been placed in the drum.