Xerox WorkCentre 4260C Quick Use Manual

Also see for 4250 - WorkCentre - Copier: Features Specifications Evaluator guide User guide Supplementary manual

Xerox WorkCentre 4260C Quick Use Manual Manual pdf 37 page image

quick use guide 33TroubleshootingA variety of situations can effect the quality of your output. For optimal performance,ensure the guidelines in the User Guide are followed. The documentation and thefault messages on the machine help you to locate and resolve a problem easily.Some problems can be resolved by switching off and switching on your device. Waitapproximately 20 seconds before switching the machine ON. If after rebooting yourmachine the problem has not been resolved, have a look at some of the areas belowto identify solutions.Problem SolutionThe machine will notpower on• Check to see that the machine is not in Low Power Mode asindicated by the green light on the Control Panel. Touch theUser Interface screen to re-activate.• Check to see that the power cord is correctly installed.• Press the ON/OFF button to ON (I).Documents will notfeed through theDocumentFeeder• Ensure that all staples or paper clips have been removed from theoriginals.• Ensure the document feeder is not overloaded. Max. 100documents.• Ensure that the edge guides are adjusted to touch the sides of theoriginals.The machine will notprint from aworkstation• Make sure that an active network cable is connected to the work-station.• Check that the Network Setup is correct. Refer to Connecting to theNetwork on page 10.Cannot send anE-mail• Check if the machine is connected on the network as a printer.• Check that E-mail is enabled. Refer to E-mail Setup on page 13.Paper jams • Load the paper in the paper trays with the seam side of the paperup.• Load the paper in the Bypass Tray with the seam side down.• If the paper curls excessively, flip the paper over in the applicablepaper tray.• Use paper from a fresh package.Cannot fax adocument• Ensure your machine is connected to a working telephone line andcheck for a dial tone.• Check that Fax is enabled. Refer to Fax Setup on page 15.