M A - T 6 / M A - T 1 2 S P E C T R O P H O T O M E T E R31APPENDICESService InformationX-Rite provides repair service to their customers. Because of the complexity of the circuitry, allwarranty and non warranty repairs should be referred to an authorized service center. For nonwarranty repairs, the customer shall pay shipping and repair cost to the authorized servicecenter, and the instrument shall be submitted in the original carton, as a complete unaltered unit,along with all the supplied accessories.X-Rite, Incorporated has offices around the world. You can contact us using one of the followingmethods:• To identify the X-Rite service center nearest you, please visit our web site atwww.xrite.com and click the Contact link.• For online help, visit our web site and click the Support link. Here you can search forsoftware or firmware updates, white papers, or frequently asked questions which canquickly resolve many common user problems.• Send an e-mail to Technical Support (casupport@xrite.com) detailing your problem andlisting your contact information.• For sales questions or to order cables and accessories, visit our web site or contact yournearest X-Rite dealer or service center.• Problems and questions can also be emailed or faxed to your local X-Rite office listed onour website.