3630A215-Mar2008A. TECHNICAL ASSISTANCE - Contact an authorized service agent or the Customer Service Department, UltrafryerSystems at 1-800-525-8130 for technical assistance.B. ORDERING INFORMATION:1. REPLACEMENT PARTS - Provide the following information when ordering replacement parts by phone, fax or mail:Your company name and phone numberYour company purchase order numberBill-to addressShip-to addressQuantity desiredPart number and description of the desired-itemYour name or signature of authorized-buyerPhone in order to: 1-800-545-9189 Ext 5029FAX order to: 1-210-731-5099Mail order to: Ultrafryer SystemsOrder Entry OfficeP.O. Box 5369San Antonio, TX 78201E-Mail your order to: Ultafryerservice@ultrafryer.com2. TERMS - Net 30 days for customers on approved accounts. Past due balances will be charged 1% permonth (12% per annum) until full balance is paid.3. DAMAGES - Ultrafryer Systems is not responsible for damage occurring in transit. All deliveries must beinspected for damage to shipping containers prior to departure of the delivering carrier. Anydamage must be noted on the receiving document to facilitate filing of freight claims. Carriersmust be notified immediately, and freight inspections must be requested from the carrier.Ultrafryer Systems can and will gladly assist you in preparing and processing the necessaryclaims only if proper notification has been accomplished on the carrier delivery document.Damaged equipment and/or containers must be available for the claims inspector to inspect.4. RETURNS - Ultrafryer Systems cannot guarantee credit for items returned without proper authorization. Allreturns must have prior Ultrafryer Systems Customer Service or Warranty department approval.An assigned number will be issued by the approval authority. Please print the assigned num-ber on all returned packages and corresponding paperwork. Returned goods are subject to al5% restocking charge. Ultrafryer Systems is not responsible for freight charges on returnedgoods unless authorized by Customer Service and or Warranty personnel. Ultrafryer Systemsdoes not receive freight collect nor C.O.D. shipments.PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor