TOSHIBAB U S I N E S ST E L E P H O N ES O L U T I O N SPERCEPTION4 0 0 0ACD AGENTQ U I C KREFERENCEG U I D E

Toshiba Perception 4000 Quick Reference Manual

PERCEPTION

CHAPTER 3 PROGRAM MODE

how to use this guide

GENERAL INFORMATION

LED Indications

Ringing Patterns

Timers

Line Preferences

CHAPTER 2 ELECTRONIC TELEPHONE DISPLAYS

General Operation

Feature Interaction

CHAPTER 4 FEATURE OPERATION

Attendant Access

Authorization Code Entry

Autodial

Automatic Answer

Call Forward

Call Hold

Call Park

Call Pickup

Call Transfer

Call Waiting

Call Waiting Transfer

Camp-on

Camp-on Transfer

Code Calling

Consultation Hold

Data Privacy

Dictation Machine Access

Direct ISDN Service Access

Direct Trunk Group Access

Eight Party Conference

Handsfree Answerback

Headset Operation

Hotline

Intercom Access

Last Number Redial

Least Cost Routing Access

Message Waiting

Night Answer Access

Save and Repeat

Speakerphone Operation

INDEX

Swap

Three-way Calling

Trunk Verification from Station

Voice Calling

Voice Paging

Volume Adjustments

CUSTOMIZED LISTINGS

Code Call Identity Codes

Voice Paging Zones

Feature Access Codes

Trunk Group Access Codes

Frequently Called Numbers

GLOSSARY

PERCEPTION 4000

FEATURE OPERATION

Speed Calling

feature operation

user guide

Telephone Enhancements

Tones

Line Types

PERCEPTION 4000 HDT2020SD Digital Telephone

CHAPTER 2 PERCEPTION DIGITAL TELEPHONE DISPLAYS/SOFT KEYS

Soft Key Operation

Advisory Message Registration

Do Not Disturb

LCD Contrast Control

Message Registration Procedures

Message Retrieval Procedures

Privacy Release

Ringer Pitch Adjustment

Tone Patterns

account code entry

call hold

call transfer

consultation hold

last number redial

speed calling

do not disturb override

voice calling

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