1 12 TroubleshootingNo HDMI TM CEC operationClosedcaptionproblemsIf the program or video you have selected is not closed captioned,no captions appear on the screen.If text is not available, a blackrectangle may appear.If this happens, turn offthe closed caption feature, see "Usingclosed captions" on page 75A closed caption signal may not display correctly under thefollowing circumstances:÷:o The recording is dubbed÷lo The signal reception is weak°l° The signal reception is non-standardFor additional information, see"Using closed captions" on page 75Ratingblocking(V-Chip)problemsForgotten PIN code.When the PIN code screen appears, press the INFO button 4 timeswithin approximately 5 seconds. The old PIN code is cleared, see"Forgotten PIN code" on page 81The V-Chip feature is available for U.S. V-Chip systems only, see"Using parental controls (for USA region)" on page 82NoHDMITM CECoperationThe HDMI TM CEC feature is available for Toshiba HDMI TM CECcompatible devices.Ensure that HDMI TM cables with the (_Hmm._!-)Logo are used.When the connected HDMI TM CEC device does not work correctlyafter you have changed settings of the device, turn offyour TV andunplug the power cord, then plug in and turn on again.If several devices are connected, the HDMI TM CEC feature may notoperate properly.Read the instruction manual furnished with the connected HDMI TMCEC device.