199If Something Goes WrongResolving a hardware conflictThere is a problem with thecopy protection systemwithin the DVD-ROMdrive. Playback cannot con-tinue.The DVD-ROM drivefailed to authenticate(authorize playback of) theDVD disc. There may be aproblem with the DVD-ROM drive.Try to play another disc.Contact your supplier’sTechnical Support.WinDVD does not supportthis version of the DVDspecification.Check that this is aDVD-Video 1.0 disc.This DVD disc cannot beplayed in this region.The selected region cannotbe used due to one of thefollowing:The Region Code ofWinDVD and the DVD discdo not match. Check theRegion Code of WinDVDwithin the About tab anduse a disc from the appro-priate region.The Windows operatingsystem is assigned to aregion that does not matchthe Region Code ofWinDVD.Use DVD content from theappropriate region. If appli-cable on your system, referto the Help file for how tochange the Region Code.Error message and additionalinformationResolution