15TroubleshootingB If the backlight is off, you can turn it on by sliding down the POWER/HOLD switch and hold it for more than two seconds.b For details, refer to “CLIÉ ™ handheld components: POWER/HOLD switch” inthe supplied “Read This First (Operating Instructions)”.B If you encounter application problems after a reset (such as miss-operations,an unusual display, or freezing during a soft reset), perform the soft resetagain. If you still cannot solve the problem, try a hard reset.b For details, refer to “Basic operations of your CLIÉ ™ handheld: Restarting yourCLIÉ ™ handheld” in the supplied “Read This First (Operating Instructions)”.• After performing a reset, do not press the RESET button of your CLIÉ handheld again untilthe Preferences screen or the Setup screen is displayed.• If you perform a hard reset, all records and add-on applications stored on your CLIÉhandheld will be deleted.B The Jog Dial™ navigator is not available for some applications.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Error messagesB Perform a soft reset by pressing the RESET button of your CLIÉ handheld.b For details, refer to “Basic operations of your CLIÉ ™ handheld: Restarting yourCLIÉ ™ handheld” in the supplied “Read This First (Operating Instructions)”.The LCD display cannot be viewed properly (continued)Applications do not operate properly after a soft resetis performedI cannot use the Jog Dial ™ navigatorAn error message appears repeatedlyNotes on performing a reset
