AppendixA.4 Service & supportSIMATIC RF680M Mobile Reader98 Operating Instructions, 06/2011, J31069-D0241-U001-A2-7618The addresses are found on the following pages:● In Internet (http://www.siemens.com/automation/partner)● In Catalog CA 01● In Catalog ID 10 specifically for industrial communication / industrial identification systemsTechnical SupportYou can access technical support for all IA/DT projects via the following:● Phone: + 49 (0) 911 895 7222● Fax: + 49 (0) 911 895 7223● E-mail (mailto:support.automation@siemens.com)● Internet: Online support request form: (http://www.siemens.com/automation/support-request)Service & support for industrial automation and drive technologiesYou can find various services on the Support homepage(http://www.siemens.com/automation/service&support) of IA/DT on the Internet.There you will find the following information, for example:● Our newsletter containing up-to-date information on your products.● Relevant documentation for your application, which you can access via the searchfunction in "Product Support".● A forum for global information exchange by users and specialists.● Your local contact for IA/DT on site.● Information about on-site service, repairs, and spare parts. Much more can be foundunder "Our service offer".RFID homepageFor general information about our identification systems, visit RFID homepage(http://www.siemens.com/ident).Technical documentation on the InternetA guide to the technical documentation for the various products and systems is available onthe Internet:SIMATIC Guide manuals (http://www.siemens.com/simatic-tech-doku-portal)Online catalog and ordering systemThe online catalog and the online ordering system can also be found on the Industry MallHomepage (http://www.siemens.de/industrial-controls/mall).