Managerial Features 7-57. Managerial FeaturesHunt GroupsA hunt group consists of a group of telephones set up to move anincoming call automatically from one phone to another until it isanswered or the caller hangs up. A call to a hunt group is signaled bylong rings.If your phone is a hunt group member, a hunt group call will advancefrom your phone to the next member if your phone is busy. If yourphone has been assigned a No-Answer Advance class of service, ahunt group call that rings your phone but goes unanswered for apredetermined period will also advance to the next member. Note thatyour system may have further restrictions, independent of hunt groups,that affect to which phones and under which conditions calls can beadvanced.The communications server provides two types of hunt groups: pilotand station.Pilot Hunt GroupA pilot hunt group must be set up at the communications server byyour system administrator, by grouping several phones together undera number called a pilot extension. To call a pilot hunt group, you dialits pilot extension. The pilot extension can be either an independentnumber not assigned to any actual phone or the extension of the firstgroup member (the master extension). If a member not at the masterextension is called directly, the call is not treated as a hunt group call.Your phone can be a member of an unlimited number of pilot huntgroups, but not of both a pilot and a station hunt group at the sametime.A caller to a pilot hunt group cannot initiate a callback request.Station Hunt GroupTo set up a station hunt group, a person who wants to be included setsup a destination, which is the next extension to be hunted. Calls to thatperson’s primary extension will then advance to their destination.
