Samsung iDCS 500 General Description Manual

Also see for iDCS 500: User guide User guide User guide Administration guide User instruction

Contents

enter the guest’s room number and receive confirmation tone. The operator canthen dial the number for the guest and transfer the ringing call back to the guest.PRINTED REPORTSIn those cases where the bi-directional PMS link is not used, the iDCS 500 Hotel /Motel software package will provide various printed reports of selected activitiesthroughout the system. These reports are initiated from any administrator’s displaykeyset and sent to a printer connected to a serial interface module (SIM). This SIMport will be assigned as HM REPT.In order to provide a permanent record, it is advisable to use two-part paper in theprinter, or do a room bill printout, prior to checking the room out.PHONE BILLThe Phone Bill report provides only the phone bill information for a specific room.This print out is separate from the guest room bill. This allows a guest to pay forthem separately, so no phone calls appear on the room bill. When using this fea-ture you have the option of saving or deleting all telephone call information fromthe guest’s bill.The information in the phone bill includes the date and time the report was re-quested, the room number requested, date and time of call, the number dialed,call duration and the charge for the call.GUEST and MEETING ROOM BILLThis printout includes all room-related charges, from time of check in. Associatedtaxes and/or surcharges are automatically calculated by the system based on pro-grammable rate table entries. Any deposits made are automatically deducted fromthe total bill. This printout also includes daily room charges, phone calls, servicescharged to the room, wake up call activity, and any deposits made. This printout ismade on a per room basis.ROOM STATUSThe system can print six different Room Status reports. There are five (5) individualreports for the following room status conditions: Available, Occupied, Needs Clean-ing, Needs Maintenance, and Hold for Late Checkout. A sixth report will show allrooms and all room status conditions.WAKE UP CALL ACTIVITYThis report will detail all wake up call information related to a specific room sincecheck in. The information includes the time a wake up call was set, the requestedwake up time, the time the call was answered, unanswered wake up calls, can-celed wake up calls and charges for the service if programmed.6.5