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PrecautionsCopyright© 1995-2012 SAMSUNG. All rights reserved. 1-3Types of consumer damages CompensationFailing to perform orfailing to function properlyunder normal useRequired for essential repair within 10 daysafter the purchaseReplace the prod-uct or refund -Required for essential repair within onemonth after the purchaseReplace theproduct or repairat free of chargeRepair chargesApplicableto repairProblem occurred twicedue to same malfunction Free of chargeProblem occurred threetimes due to samemalfunctionReplace the prod-uct or refundRepair chargesProblem occurred fourtimes due to some othermalfunctionNot applicableto repairWithin the period withrespect to retainingcomponentsReplace the product at the cost of thedepreciated value or refund its priceadded 10% of depreciationFailing to perform orfailing to function properlyas a result of willful intentand negligence ofcustomerApplicable repair Repair chargesNot applicable to repair(Except for defects or malfunction as a resultof fire or flood or other natural disastersReplacementchargeRepair charge and replace the prod-uct at the cost of the depreciated value(4) Repair Claims1) Repair free of chargeEssentially, the following causes of damage are covered:a. Failing to function properly under normal use during the limited warranty period.b. Repair Services free of charge is granted for the performance of a specific contract.2) Repair chargesThis warranty does not cover damage caused by:a. Defect occurring after the expiration of the Warranty Period.b. Damage due to negligence, immersion in water, impact, loss and tampering.c. Repair or alteration performed by any party other than Samsung authorized technicians.d. Misuse or other improper use of the power button.e. Exhausted parts such as batteries, lamps and filters, etc.f. Defect that occurs due to sand, dirt liquid, etc. entering the inside of the product casing.g. Consumable parts which have ceased working through normal use such as as earphone, battery discharger and various accessories.h. Products purchased second hand or any damage that occurs due to a second hand or repair performedby anyone other than Samsung or a Samsung authorized service station.i. Fire, earthquake, flood or other natural disasters.The warranty cover period for components is listed below as per table 1-2. PreviousNext |