Samsung SPHI300SS Tips/troubleshooting Manual

Also see for SPH-I300: Owner's manual User guide

Contents

Common Problems 192. Double click on the System icon.3. Click on the Devices tab.4. Review the Universal Serial Bus controllers list and look forany yellow exclamation point icons. These icons indicatethat Windows is having a problem with the device.5. If you find a device that is not responding correctly, click onthe entry and press the Delete key.6. Close the System dialog box and reboot if necessary.Question: My phone is constantly locking up or gettingfatal errors. What should I do?Answer: You need to make a copy of your backup folderand perform a hard reset on your phone. To perform theoperation:1. Double click on your MY COMPUTER icon. Click on CDrive/Program Files/Palm folder.2. Right click on the Backup folder and select “Copy”. Pastethe folder to the desktop.3. Return to C:\Program Files\Palm\Backup. Right click andselect “Select All”. Press the Delete key. Confirm the deleteby pressing Enter.4. (THIS STEP WILL ERASE ALL DATA ON THEPHONE, make sure that the Backup folder was copiedcorrectly in the steps above). Perform a hard reset on thephone by pressing the phone contrast button and thenpressing the end of the stylus in the reset hole located on thebottom of the phone. Release the reset pin and then thecontrast button. Press the navigation key up to select “Yes”.5. Place the device back in the cradle and press the HotSyncbutton.

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