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Samsung SCP-3371/SCP-3371H User Manual
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English - 81● TROUBLESHOOTINGTROUBLESHOOTINGIf the product does not function properly, please see the below for trouble shooting.Problem Cause and Solution PageController does not work.► Check if the camera and peripheral devices are properly connected. 14~16► Verify the setups of ID, protocol, and baud rates. 17~28No picture is displayed onmonitor.► Check if power cable is securely connected to the camera and the monitor.Check if the video cable is properly connected. Consult the operationmanual of the system controller connected to the camera.14~16► Check if the iris of the lens is closed.Adjust the menu for the iris of the lens. 47► Check the camera’s fixed shutter speed.Adjust the camera’s shutter menu. 47The picture is too dark/bright. ► Check the camera’s Brightness menu.Adjust the camera’s Brightness menu. 47The monitor displays a whiteimage.► Check if the iris of the lens is open.Adjust the menu for the iris of the lens. 47Picture is out of focus.► Check if the dome cover or the camera lens is dirty or smudged.If it is, clean the dirt off. -► Verify the distance between the camera and the subject, as well as thesubject’s surroundings. Camera may have difficulty focusing on a subjectagainst a white background.-► If Auto Focusing is having difficulty focusing on a particular subject, setFocus Mode to Manual and adjust the focus by yourself. 45► Use the camera’s reset menu to restore the camera settings in order todefault. 79► Adjust Sharpness level. 54Digital noise appears in picture.► Check if the video cable is properly connected. -► Make sure that the power cable and video cable do not exceed therecommended maximum lengths. 29► Adjust Sharpness level. 54troubleshooting |
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