Samsung Office Serv 500 General Description Manual

Also see for iDCS500: Programming manual User guide User guide User guide Manual

Contents

4-9Call Park and PageEach C.O. line has its own park zone. This simple method eliminates confusion and ensuresthat a park zone is always available. Pressing the PAGE key parks the call automatically.There are no extra keys to press and there is no lost time looking for a free zone.Call PickupDirectedWith directed call pickup, users can answer calls ringing at any station by dialling a code plus thatstation’s extension number, or by pressing the feature key and then dialling the extension.GroupsThe group pickup feature allows users to answer any call ringing within any pickup group. There are99 pickup groups available. A station cannot be in more than one pickup group. To use this feature,station users either dial the access code or press the assigned feature key followed by the pickupgroup number.EstablishedThis feature enables a keyset user to pick up an established call in progress at a single line telephoneconnected to a modem on a PC. An EP key with this extension number must be programmed on thekeyset. Established Call Pickup (EP) is useful with PC dialling programs that dial out from a large listof telephone numbers. Let the computer dial for you, then press the EP key to speak with the calledparty.Call Waiting/Camp-onBusy stations are notified that a call is waiting (camped-on) when they receive a tone. Thetone is repeated at a programmable interval. Keysets receive an off-hook ring signal throughthe speaker and single line stations receive a tone in the handset. The volume of the camp-on tone can be set by the station user. Camped-on calls follow Forward No Answer if aForward No Answer destination has been set.Optionally, any station can be programmed to automatically camp-on to a busy stationinstead of having to press the camp-on key or dial a camp-on code.Centrex/PBX UseCENTREX and PBX lines can be installed in lieu of central office trunks. CENTREX and PBXfeature access codes, including the command for hook-flash (FLASH), can be stored underone-touch keys. Toll restriction programming can ignore PBX or CENTREX access codes sothat toll calls can be controlled when using these services.Chain DiallingKeyset users may manually dial additional digits following a speed dial call or chain togetheras many speed dial numbers as are required.Class of ServiceThe system allows a maximum of 30 station classes of service. Each class of service can becustomised in memory to allow or deny access to features and to define a station’s diallingclass. Each station can be assigned different classes of service according to the ring plantable.