Samsung Office Serv 500 General Description Manual

Also see for iDCS500: Programming manual User guide User guide User guide Manual

Contents

4-2 Chapter 4Business Features Package*Requires optional hardware and/or software. Ask your dealer for details.System Feature DescriptionsAC15 Tie LinesYour office can be connected to another office with a tie line. Use it to make calls to stationsin the other system. If programming allows, you can access lines in the other system to makeoutside calls. Tie line calls can be put on hold, transferred and conferenced in the same wayas other outside calls. Users accessing the tie line from the other system can also get a linein your system and make outgoing calls. These calls can be controlled by assigning a diallingclass to the tie line. Your local telephone company may use AC15 tie lines to provide DDIservice. In this case, these tie lines can be programmed to follow the DDI translation table.Translated AC15 tie line calls have time-based routing capabilities.Direct In LinesDirect Dialling In (DDI)Direct Inward System Access (DISA)Direct Trunk SelectionDirectory NamesDISA SecurityDoor PhonesEasylink InterfaceEasy Call PlusEasy NewsEasy ChoiceEasySet InterfaceExecutive Barge-In (Override)With Warning ToneWithout Warning ToneTrunk Monitor or Service ObservingExecutive/Secretary PoolingExternal Music InterfacesExternal Page InterfacesFlash Key OperationFlexible NumberingGroup ConferenceHot DeskingHot LineIn Group/Out of GroupIncoming Call DistributionIncoming/Outgoing ServiceIndividual Line ControlIP Phone InterfaceISDN ServicePrimary Rate Interface (PRI)Basic Rate Interface (BRI)Large LCD Phone InterfaceLeast Cost RoutingLive System ProgrammingMeet Me Page and AnswerMemory ProtectionMessage Waiting IndicationsMicrophone On/Off per StationMusic on Hold—FlexibleMusic on Hold—SourcesNetworking (PRI / Q-SIG)Off Premises Extensions (OPX)Operator GroupOverflowOperatorStation GroupOverride CodePagingPark OrbitsPrime Line SelectionPrivate LinesProgrammable Line PrivacyProgrammable TimersRecallsRemote Programming—PCRing ModesTime Based Routing PlansAutomatic / ManualHoliday ScheduleTemporary OverrideRing Over PageSingle Line ConnectionsSpeed Dial NumbersSpeed Dial by DirectoryStation Hunt GroupsStation Message Detail Recording (SMDR)SVMi-8/16 Integrated Voice Mail*System AlarmsSystem Maintenance AlarmsSystem DirectoryTenant ServiceText Message ServiceToll RestrictionToll Restriction OverrideTone or Pulse DiallingTraffic ReportingTransferTrunk GroupsUniform Call Distribution (UCD)UCD GroupsCall StatisticsAgent StatisticsGroup SupervisorsPrinted ReportsUniversal Answer (Night Bell)Virtual ExtensionsVoice DiallingVoice Mail – Inband IntegrationVoice over IP (VoIP)VoIP NetworkingVoIP Trunk Interface (H.323/SIP)Walking Class of Service (WCOS)Wireless LAN Service (WLAN)