46Symptom Check RemedyCan't select Dolby Pro Logicll Mode.• Is the input signal selected properly? • Select 2 channel Dolby Digital, PCM, andAnalog input signal.There is no sound whenplaying DTS encoded DVDand CD.• Is analog input selected? • Check whether digital external componentis properly connected and refer to page 18to select the digital input.• If PROTECTION appears on the display,check whether speaker terminal is shortedand then turn on the device.MISCELLANENOUSBefore Calling for ServiceSymptom Check RemedyCan't turn it on.It does not work when thebutton is pressed.Sound is not produced.Picture does not appear whenthe function is selected.• Is the power code plugged into the outlet?• Is there static electricity in the air?• Are the speaker and externalcomponent connected properly?• Does the Mute function work?• Is the volume set to minimum?• Is the speaker setup selected toNONE?• Isn’t the external component connectedproperly?• Connect the power plug to the outlet.• Disconnect the power plug and connect itagain.• Properly connect it.• Properly connect it.• Press Mute button to cancel the function.• Adjust the volume.• Refer to pages 19~20 to select LARGE,SMALL or YES.There is no sound fromcenter speaker• Is the center speaker connected properly?• Is C.SPK (Center) selected to NONE inSpeaker Setup?• Is the Surround Mode selected to Stereo?• Refer to pages 11~12 to connect it properly.• Refer to pages 19~20 to select LARGE orSMALL.• Refer to pages 20~36 to select otherSurround Modes.Remote controller does notwork.There is no sound fromsurround speaker.The sound from each deviceis changed during stereoplayback.Can't receive broadcasting.• Is AM or FM antenna connectedproperly?• Are the batteries exhausted?• Is the distance between remotecontrol and main unit proper?• Is the surround speaker connectedproperly?• Is S.SPK (Surround) set to NONE inSpeaker Setup?• Is Surround Mode selected to Stereo?• Refer to pages 11~12 to connect it properly.• Refer to pages 19~20 to select LARGE orSMALL.• Refer to pages 20~36 to select otherSurround Mode.• Replace with new batteries.• Operate at close distance.• Properly connect the antenna.• If the input strength of antenna connector isweak, install the FM antenna in a placewith good reception.• Is the left/right speaker or left/rightinput/output code connectedproperly?• Check the left/right channel and properlyconnect it.45Product Protection FunctionHeat Protection• Protection function works if the main unit is overheated or powertransformer is overheated.appears in the display when the “ ” functionworks.- If speaker terminal is shorted- If speaker cord is shortedIf there is no problem when you turn it on again after turning itoff, PROTECTION mark will disappear on the display and theunit will work properly.