Samsung Galaxy Note 10.1 3G & WiFi User Manual

Contents

Troubleshooting179Incoming calls are not connectedEnsure that your device is turned on.●Ensure that you have accessed the right cellular network.●Others cannot hear you speaking on a callEnsure that you are not covering the built-in microphone.●Ensure that the microphone is close to your mouth.●If using a headset, ensure that it is properly connected.●Audio quality is poorEnsure that you are not blocking the device’s internal●antenna.When you are in areas with weak signals or poor reception,●you may lose reception. Move to another area and tryagain.When dialling from contacts, the call is not connectedEnsure that the correct number is stored in the contact list.●Re-enter and save the number, if necessary.●The device beeps and the battery icon is emptyYour battery is low. Recharge the battery to continue usingthe device.The battery does not charge properly or the deviceturns offIf the battery will no longer charge completely, you need toreplace it with a new battery. Take your device to your localSamsung Service Centre.