Samsung EO-BG920 User Manual

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18TroubleshootingBefore contacting a Samsung Service Center, please attempt the following solutions.Your headset does not turn onWhen the battery is completely discharged, your headset will not turn on. Charge the batterycompletely before turning on the headset.The battery does not charge properly (For Samsung-approved USBcables and chargers)Ensure that the charger is connected properly.If the problem is still not resolved, contact a Samsung Service Center.Another Bluetooth device cannot locate your headset• Ensure that your headset is in Bluetooth pairing mode.• Restart your headset and search for the headset again.• Ensure that your headset and the other Bluetooth device are within the Bluetoothconnection range (10 m).If the tips above do not solve the problem, contact a Samsung Service Center.Your headset is not connected to another device• Ensure that the device you wish to connect with supports the Bluetooth wireless feature.• Ensure that your headset and the other Bluetooth device are within the maximumBluetooth range (10 m).English(USA)16