TroubleshootingSamsung Electronics 5-1Problem Check Explanation / SolutionDMS2.5 does not workPower failure? After checking power line of each devices, try again.Is there communication problem betweenDMS2.5 and other control units? After checking communication line of each devices, try gain.Is the connection between adapter andpower cable correct?After checking connection between adapter and powercable, try again.Can’t access Log-in pageIs the Silverlight 2.5 version installed? You can download Silverlight 2.0 version athttp://www.microsoft.com/silverlight/.Is it installed Internet Explorer 11 or later?Silverlight runs normally in Internet Explorer 11 or later.It may not be run normally in previous version of InternetExplorer 11.Do you accessed to https?After change address on address bar of Internet Explorer,connect on the internet.ex) https://192.168.0.100Can’t access Log-in pageFrom external PCIs the setting value for netwkor correct? You should consult with network manager.Isn't firewall set in local computer?Not monitoring centralizedcontol unitAre the communication cables ofDMS2.5(R1,R2) properly connected?Connect DMS 2.5 communication cables (R1,R2) properly.Be careful to deal with the RS485 communication cablebecause it has polarity.Peak power managementis out of orderAre there no problems on power line of DMS2.5?If there is problem on power line of DMS 2.5, Peak powermanagement function cannot operate properly.Forget the IP address ofDMS 2.5At initial display, press [Menu] button andthen "1. IP config" message will be displayed.Under that condition press [Set] button.The IP address of DMS 2.5 is initialized at 192.168.0.100 whenfactory out.Indoor units are out of orderIs Peak Power management or schedulecontrol running?According to schedule control and power management,indoor units can be turned it on or off.Is DMS 2.5 system time different from currenttime? Set time of DMS 2.5, according to real time.External digital inputs areout of orderIs the external circuit constituted? Check additional circuit for external input control functionof DMS 2.5.Is the contact control pattern of DMS 2.5 setto 1? Set the pattern which fits to the control pattern you want.Tracking FailIsn't there any indoor units?Isn’t there any indoor unit as “Tracking Fail” isdisplayed?DMS 2.5 is unsuccessful in tracking. Try it again.5. Troubleshooting5-1. Items to be checked firstAll manuals and user guides at all-guides.com